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AT&T Store
- Mobile Phones
- Rolla, MO
About this business
Location details
119 S Bishop Ave, Rolla, MO, 65401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
My husband is a first responder and was told that we would be receiving a promotion of buy one get one free iPhones despite him being on firstnet (an AT&T company for first responders) and me being on AT&T. However, this was just a lie to improve sales. They lied directly to our faces while simultaneously thanking my husband for his service. We are now locked into $1200 of phones and told that it basically just sucks but that there is nothing they can do except offer a one time $25 credit. It’s interesting that they pretend ... read more
Business response:
Good Morning Tara, My name is David Nolan and I am the new store manager here at Park Lane. I want to start by saying that I apologize that you had a bad experience at my location, and would love an opportunity to speak with you to get this situation corrected. We value our customer and never want a customer to leave the store feeling the way you felt. If you could please give me a call at your earliest convince my number is 214-263-8390 so that I can get this matter resolved for you. I look forward to speaking with you.
RecommendedShannon was great got all my accounts in order
Business response:
Hi! Thank you for reaching out. We appreciate the feedback on Shannon. Looking forward to seeing you back in store again!
RecommendedGreat experience with Rhonda C and her wonderful team! Rhonda had great customer service and so helpful and friendly! We needed internet and she fixed us right up! Remembered me when I returned and made sure every detail was taken care of! Thank you so much for providing the Gold standard in customer service!
Today I went into the store to exchange a charger I bought for my daughters tablet. As soon as I walked into the store I was greeted by a female employee. I said I’m here to exchange this charger that I was told that would work for my daughters tablet. She immediately step back like she was threatened. Then stated we don’t exchange accessories after 14 days without even looking at a receipt. She looked into my account called the store manager over. They were talking amongst themselves. The store manager said to the employee ... read more
RecommendedThe best at curbside thanks to Mario
Recommendedit has my favorite kiosk to pay VVIP
One male employee is very rude, another employee had no clue what’s going on but made it very clear that her family has COVID-19 and when doing so the rude male employee just laughed about it. 🤬🤬🤬🤬
Getting the worst service here in Woodbury this evening. Ridiculous to only have one person working from n a busy store like this. Heading to Verizon I guess.
Business response:
We would like to look into this for you. Please send us a Direct Message on our Twitter or Facebook, or visit www.att.com/contactus. Thank you.
This company literally lies and charge extra even though we have reported about it 5 times! Here is how all these headaches started! We went to AT&T store at 50 Town Center Pkwy Suite A, Santee, CA 92071 on 08/20, sales person Sycilia was explaining the process. The thing is, we have spent 2 hours for making clear about every step. So, she said if you will get bussiness account you will get 3 month free. And we asked her 10 times that, "are you sure about it? So, we are not gonna pay anything for 3 month, right?" She said ye... read more
Frequently asked questions about AT&T Store
How is AT&T Store rated?
AT&T Store has a 4 star rating with 1,001 reviews.
When is AT&T Store open?
AT&T Store is closed now. It will open tomorrow at 9:00 a.m.
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