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Atlanta Toyota
- Car Dealers
- Duluth, GA
About this business
Location details
2345 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
So I bought my car from here and had a few issues from day one. To begin with, the ac fan was broken. I had to take it back. Then the transmission went bad, had to take it back. Now, my radio just randomly started rebooting and Toyota expects me to pay for it? Why would I pay for something that is a manufacturer’s issue? Absolutely not. Don’t come here. They will lie about their cars to sell them. I am extremely disappointed.
Business response:
Hi Ghai, We are sorry you are having issues with your vehicle. However, we have no history of selling you a vehicle, nor for the service of one. We do show you visited our showroom approximately 2 years ago but did not purchase. Whether you bought the vehicle from us or not, and whether you have ever serviced here or not, please forward your contact information and we will be glad to do everything we can for you. We have a world-class service department and if we can help, we will. We look forward to speaking with you. Since... read more
RecommendedGreat deals happy customers
Business response:
Thank you for the great review, Mohammed. We are happy to know that you enjoyed our services. We look forward to working with you again.
Atlanta Toyota. has a great sales Department. However; their Service Department I would say they are horrible. I. had an appointment on Saturday, June 20,2020. This was my car 6 month check on a new Camry. I was told in a 6 month check: fluid top offs, tire pressure, rotation, and all standard were included. Driving home my car was very.bumpy and the ride was not smooth as when I drove the car in for the 6 months service. I had to call and reschedule an appt. on today which is 1.day later because the tire pressure was as fol... read more
Business response:
Hi Kim, We take our customer feedback very seriously and I would like the opportunity to learn more about your recent service experience. Can you please send your preferred contact method to me at orahman@penskeautomotive.com? I look forward to hearing from you. Omar Rahman General Manager orahman@penskeautomotive.com
Recommended RecommendedTerrific dealership and well run. We live in Augusta and and drove over last Friday and bought a XLE Camry. Deal was negotiated ahead of time with Azir and Rick and exactly what was promised when we got there. Azir got us in and out quickly. Had tables spread out 15 feet apart in different parts of the showroom and had a young lady wiping and cleaning every chair, every table, every surface. Cleaned the table we were sitting at twice while we were there. Brought everything out to us and we never moved other than to drive the... read more
Business response:
Congrats on your XLE, Randy. We will be sure to thank Azir and Rick for providing you with excellent service. We look forward to working with you again
Recommendedsafe place....even at this time
During the COVID-19 this service department has taken advantage of a single mom and charged over $500 for a simple service.. the Service Manager Jonah should be ashamed and this will be escalated.. nobody chargers $135 and hour to replace a fuse.. 3 hrs..
RecommendedThey are quick and always very nice. Alex is the service advisor that always helps me and I love how knowledgeable he is and how he always remembers what I say to him. You need to have more employees lime him.
Frequently asked questions about Atlanta Toyota
How is Atlanta Toyota rated?
Atlanta Toyota has a 4.7 star rating with 13,488 reviews.
When is Atlanta Toyota open?
Atlanta Toyota is open now. It will close at 8:00 p.m.
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