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ATI Physical Therapy
- Wellness
- Muncie, IN
About this business
Location details
3300 N Morrison Rd, Muncie, IN, 47304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ATI said I would only have a copayment of $15 a visit. After they sent me a bill for almost $800. I asked them to explain why, they stated b/c they wouldn't know how my insurance processes payments? BS. I set up automatic payments, though I have never received receipts. I kept mine from my bank. Today I got a letter stating my balance went to collections? The last statement I received through email was 21 July 2023. This statement showed the same information as the previous ones. The only account activity shown on the statem... read more
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.Â
ATI said I would only have a copayment of $15 a visit. After they sent me a bill for almost $800. I asked them to explain why, they stated b/c they wouldn't know how my insurance processes payments? BS. I set up automatic payments, though I have never received receipts. I kept mine from my bank. Today I got a letter stating my balance went to collections? The last statement I received through email was 21 July 2023. This statement showed the same information as the previous ones. The only account activity shown on the statem... read more
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.Â
I tried to reach out to the *** advocate team who is just ignorant and not willing to help at all.My doctor sent me for therapy for 2 sessions but when I got there I was told I needed 12 sessions for 6 weeks. without giving any information on how each session will be etc. Repeated the same thing I was told on day 1 which day 1 evaluation which was $300. Seriously.Now I am trying to talk to their team, but No one is able to help with the bill i received Now I visited the location at Belt Line **********. I am trying to reach ... read more
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.Â
I tried to reach out to the *** advocate team who is just ignorant and not willing to help at all.My doctor sent me for therapy for 2 sessions but when I got there I was told I needed 12 sessions for 6 weeks. without giving any information on how each session will be etc. Repeated the same thing I was told on day 1 which day 1 evaluation which was $300. Seriously.Now I am trying to talk to their team, but No one is able to help with the bill i received Now I visited the location at Belt Line **********. I am trying to reach ... read more
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.Â
I tried to reach out to the *** advocate team who is just ignorant and not willing to help at all.My doctor sent me for therapy for 2 sessions but when I got there I was told I needed 12 sessions for 6 weeks. without giving any information on how each session will be etc. Repeated the same thing I was told on day 1 which day 1 evaluation which was $300. Seriously.Now I am trying to talk to their team, but No one is able to help with the bill i received Now I visited the location at Belt Line **********. I am trying to reach ... read more
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.Â
ATI billing is horrendous. They bill some sessions in-network and some out-of-network. Ive gone to them three different times. Each time I ask if they are contracted with BCBS of AZ. I learned yesterday that these clowns utilizes traveling physical therapist who are not contracted with your insurance but FAIL to tell patients this. I did my homework prior to going but *********************** who is on a 3 month assignment there doesnt have to tell you they dont take your insurance. How would anyone know this? Isnt there a la... read more
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.Â
ATI billing is horrendous. They bill some sessions in-network and some out-of-network. Ive gone to them three different times. Each time I ask if they are contracted with BCBS of AZ. I learned yesterday that these clowns utilizes traveling physical therapist who are not contracted with your insurance but FAIL to tell patients this. I did my homework prior to going but *********************** who is on a 3 month assignment there doesnt have to tell you they dont take your insurance. How would anyone know this? Isnt there a la... read more
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.Â
ATI billing is horrendous. They bill some sessions in-network and some out-of-network. Ive gone to them three different times. Each time I ask if they are contracted with BCBS of AZ. I learned yesterday that these clowns utilizes traveling physical therapist who are not contracted with your insurance but FAIL to tell patients this. I did my homework prior to going but *********************** who is on a 3 month assignment there doesnt have to tell you they dont take your insurance. How would anyone know this? Isnt there a la... read more
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.Â
ATI physical therapy put me on an automatic payment plan for copays, then forgot to charge me for 6 random visits. They sent me redundant bills for visits I had already paid for, and then sent me to a debt collector. I sent proof of payment for those visits and they responded with another list of random visits. Then they wouldnt pick up the phone when i tried to call them multiple times. In addition, the front desk at the office couldnt tell me what I owed and told me to call their corporate office which never picked up the ... read more
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. If you have any additional questions, please contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************** Thank you.Â
Frequently asked questions about ATI Physical Therapy
How is ATI Physical Therapy rated?
ATI Physical Therapy has a 4.2 star rating with 370 reviews.Â
When is ATI Physical Therapy open?
ATI Physical Therapy is closed now. It will open tomorrow at 7:00 a.m.Â
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