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ATI Physical Therapy
- Wellness
- Muncie, IN
About this business
Location details
3300 N Morrison Rd, Muncie, IN, 47304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
********* thank you for your persistent effort and getting me scheduled for the therapy and I so badly need. You deserve a good review as you did before as well because you are an outstanding person that is very patient and professional and you make it a delight to be on the phone, even if I have to be on hold for a second, because you're always so polite and welcoming, your words were uplifting. Keep up the good work. Thank you. ****
********* thank you for your persistent effort and getting me scheduled for the therapy and I so badly need. You deserve a good review as you did before as well because you are an outstanding person that is very patient and professional and you make it a delight to be on the phone, even if I have to be on hold for a second, because you're always so polite and welcoming, your words were uplifting. Keep up the good work. Thank you. ****
********* thank you for your persistent effort and getting me scheduled for the therapy and I so badly need. You deserve a good review as you did before as well because you are an outstanding person that is very patient and professional and you make it a delight to be on the phone, even if I have to be on hold for a second, because you're always so polite and welcoming, your words were uplifting. Keep up the good work. Thank you. ****
Business response:
Thank you for sharing your positive experience!
I have an ATI physical Therapy office located 5 minutes from my house, and I choose to drive 30 minutes to a different ATI physical Therapy office, because of how good I believe 1 of their therapists is, who've I've worked with before in the ******************* who was transferred to their*************** location. This particular therapist "****" had worked on my arm... 1 week after completing my Therapy, I was viciously attacked by a dog and had to physically fight the dog to get back to safety and if it wasn't for **** str... read more
I have an ATI physical Therapy office located 5 minutes from my house, and I choose to drive 30 minutes to a different ATI physical Therapy office, because of how good I believe 1 of their therapists is, who've I've worked with before in the ******************* who was transferred to their*************** location. This particular therapist "****" had worked on my arm... 1 week after completing my Therapy, I was viciously attacked by a dog and had to physically fight the dog to get back to safety and if it wasn't for **** str... read more
Beware if they tell you that you will have no out of pocket **st and that your insurance will **ver everything, We were told that on two occasions by two different staff members before my wife started treatment. Then the bills started **ming. Check with your insurance **mpany for any possible ** pays first. It appears to me that either through ignorance or deliberately they will say anything to get you to use their service.
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We recognized you already contacted our Patient Advocate team on 10/18/23. If you have any additional questions, we kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
Beware if they tell you that you will have no out of pocket **st and that your insurance will **ver everything, We were told that on two occasions by two different staff members before my wife started treatment. Then the bills started **ming. Check with your insurance **mpany for any possible ** pays first. It appears to me that either through ignorance or deliberately they will say anything to get you to use their service.
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We recognized you already contacted our Patient Advocate team on 10/18/23. If you have any additional questions, we kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
Beware if they tell you that you will have no out of pocket **st and that your insurance will **ver everything, We were told that on two occasions by two different staff members before my wife started treatment. Then the bills started **ming. Check with your insurance **mpany for any possible ** pays first. It appears to me that either through ignorance or deliberately they will say anything to get you to use their service.
Business response:
Thank you for your feedback. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We recognized you already contacted our Patient Advocate team on 10/18/23. If you have any additional questions, we kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
ATI said I would only have a copayment of $15 a visit. After they sent me a bill for almost $800. I asked them to explain why, they stated b/c they wouldn't know how my insurance processes payments? BS. I set up automatic payments, though I have never received receipts. I kept mine from my bank. Today I got a letter stating my balance went to collections? The last statement I received through email was 21 July 2023. This statement showed the same information as the previous ones. The only account activity shown on the statem... read more
Frequently asked questions about ATI Physical Therapy
How is ATI Physical Therapy rated?
ATI Physical Therapy has a 4.2 star rating with 370 reviews.
When is ATI Physical Therapy open?
ATI Physical Therapy is closed now. It will open tomorrow at 7:00 a.m.
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