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Ashley Store
- Consumer Services
- Edison, NJ
About this business
Ashley HomeStore Warehouse - Edison NJ, Edison, New Jersey. 43,605 likes · 15 talking about this · 417 were here. Welcome to the official page for Ashley HomeStore's Warehouse Center of Metro New...
Location details
3025 Woodbridge Ave A, Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedI’m done purchasing furniture from this company. The sales people will tell you anything you need to hear for you to spend your money, and then when you need something fixed/serviced, it’s another story. I regret giving them business. I will not be taken advantage of again. Buyer beware!
Business response:
Good afternoon Kelly Ann, I do apologize if you were misled. We try to provide the best service for our customers and we also have a one year manufacturing warranty on our items. If you'd like you can send me your sales information and I can take a look into the situation for you.
The Greatest costumer service I have ever experienced everything is done quickly and efficiently
Business response:
Thank you Melani, I'm glad to hear you had a great experience with us. Have a wonderful Week!!
I am so beyond annoyed and disappointed with Ashley HomeStore/Ashley HomeStore Warehouse - Edison NJ in regards to how they are handling my furniture situation. I ordered 2 matching dining armchairs OVER 1 MONTH AGO,only received one that I was satisfied and now that I want to cancel my order, they are giving me a runaround. Multiple messages left with no results. Oh! My bad! One arm chair with no match that apparently I will still be charged for! This is ridiculous and will no longer be buying anything from them nor will I ... read more
Business response:
Good afternoon Jose, I'm sorry your experience with us wasn't the best. Would you or your daughter like to private message us the sales information or phone number associated with the account so we can take a look into the situation ?
The salesman Mike and the manager Steve were both very helpful and knowledgeable. We never felt pressured to buy, but couldn’t refuse the price! Definitely recommend this Ashley homestore!
Business response:
Thank you for your feed back Tara , it was great doing business with you. Have a wonderful week, and thank you for being the best part of Ashley !!!
Business response:
Hello James, I'm sorry you feel that way. If you'd like you can private message me your experience with us. Thank you for your feedback.
They were very helpful and i will be going back for more!!!!
Business response:
Thank you for your feedback Joseph. Hope to see you soon!! 😁
If you are thinking of getting your furniture at Ashley, DON’T. We purchased our couches from Ashley in 2016. We also bought the extended warrenty under the impression that if we had a problem in the future, we would be covered. Recently, we were sitting on the couch and heard something that sounded like a broken frame, or spring. When we flipped the couch to see what happened we could immediately see the broken piece of wood. We tried contacting Ashley, who made us contact at least 3 people before getting in touch with anyo... read more
Business response:
Good afternoon Kara, i'm sorry you were given the wrong impression. Did you receive the warranty coverage package through the mail?
Bought 2 twin xl box springs very happy with our purchase.
Business response:
Good afternoon Destiney, we appreciate your feed back. Thank you for being the best part of Ashley's!! 🤗
Worst experience. I have the protection plan on my living room set & it's only been 2yrs and the base on my couch is breaking, and it's ripping. I called and was given the run around about what they cover and what they don't. So apparently I purchased a protection plan for NOTHING since they DON'T COVER ANYTHING! I was told that a supervisor would be in contact with me, and that was over a week ago. I would never buy anything else from there or recommend it to anyone else.
Business response:
Good afternoon Khadijah, I'm sorry to hear about your experience with us, if you'd like to send me your sales information through private message i'd be glad to look into the situation for you.
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.4 star rating with 1,143 reviews.
When is Ashley Store open?
Ashley Store is open now. It will close at 6:00 p.m.
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