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Ashley Store
- Furniture Stores
- Billings, MT
About this business
Location details
2914 Millennium Cir, Billings, MT, 59102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Most Dishonest company I have every purchased from!!! They are crooks and will take your money and you won’t receive your furniture timely as promised. We purchased furniture on Nov. 10 and was told by the sales rep that our furniture would be in by the week of Thanksgiving. Called customer service to check the status and was told that the furniture wouldn’t be in until around Dec 21st, with the exception of 2 nightstands. Visited the store a couple of days later and was told everything except one dresser would be in by Dec ... read more
Business response:
Faith - We apologize for the botched experience you've had with us recently and delay in your delivery. We truly understand your frustration and apologize for the inconvenience. We are feeling the pain just as you are. This is not simply a furniture industry concern. Due to the Covid crisis, this a nationwide concern with all manufactures and distributors. We would like to address your concerns to the best of our ability from our home office. Please feel free to reach out to contactus@ashleynva.com with your full name and in... read more
RecommendedAppreciate the service Tate gave us on buying our dining room set.
Business response:
We appreciate you taking the time to review us!
RecommendedDirect shipping to my home. They will assemble. Courteous staff.
Business response:
Thanks for checking us out and sharing your experience 👍
I went in the store a few weeks ago inquiring about mattress sets. After asking me a few questions one being what size set I wanted and I replied Full or Queen. The response I got was do you even have a bed at home? With eye brows raised...Excuse me! I politely told him how rude he was and let him know that I no longer needed his help and began to look around on my own. Very disappointed!!!
Business response:
Gwen - We truly apologize to have caused any disappointment and most certainly never want our customers to feel uncomfortable while shopping with us. We appreciate you bringing this to our attention and would like to see if you could provide further details on this situation directly to our home office. Please feel free to email us your best contact info and any details you have regarding your recent experience. We truly apologize again and if given the chance - we hope to better serve you in the future.
RecommendedBest experience shopping for furniture ever!! Great customer service and atmosphere
Business response:
Thank you for your sharing your positive experience at our store! We look forward to seeing you again soon.
Recommendedour sales rep Ruth Wells was wonderful she was so helpful and nice. Ashley has a lot of nice choices we will be going back for other purchases
Business response:
Wow! Thank you for your kind words Barbara! It is our pleasure to serve you and we hope you love your new comfort! Congrats!
RecommendedGreat customer service and options to choose from!!!
RecommendedMy experience with Ashley Furniture was wonderful. Ruth was very helpful,knowledgeable and personable. She listened attentively and answered all my questions. She made herself available multiple days as I was undecided as to what I wanted to purchase. She never made me feel rushed. I would highly recommend Ruth to my friends.
Business response:
We are truly honored to have earned your recommendation and overall feedback on Ruth and her services! We strive for full customer satisfaction from start to finish and LOVE knowing that Ruth did just that! Congrats Dorothy!
RecommendedEveryone there, genuinely cared about getting my order correct! Martin was very helpful in fulfilling my purchase. Steve and Jessica completed things. I highly recommend going there for furniture shopping.
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.7 star rating with 1,184 reviews.
When is Ashley Store open?
Ashley Store is open now. It will close at 7:00 p.m.
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