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Ashley Store
- Furniture Stores
- Billings, MT
About this business
Location details
2914 Millennium Cir, Billings, MT, 59102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedDon Hurd was very nice and helpful. Hope we love the tables in our house as much as in the store.
What a terrible business. These people run sale post scams just to get people in the door. Twice I’ve had a terrible experience because of their BS advertising. NEVER AGAIN!
RecommendedDan was a very nice salesman. He answered all my questions and honestly. He helped me select good pieces that are affordable and that will last. I am very excited to get my new mattress as well.
worse customer service ever...on 11/22 and bought a bed set that was on clearance. It was clear that I had to pick up the furniture own my own since it's clearance so I planned on it. My family lives in Rockford and I live in Chicago so my dad and brother had to take the day off on 12/5/19 so we can pick up the furniture. I called the Ashley furniture a day early on 12/4/19 to let them know that I will be coming in to pick up my furniture on 12/5/19. The lady who I talked to stated that she will send the ticket in to let the... read more
Business response:
We understand your disappointment, Ayesha. It’s important to us that our guests are happy with their furniture shopping experience, and we would like the opportunity to resolve this issue by getting our escalation team involved. I'm unable to message you privately, so when you get a moment, please email the name and phone number on your order to klindh@ashleydsg.com so our team can begin working on a solution. -kl
RecommendedDo not shop here! Worst customer service team I’ve ever dealt with. Still waiting for someone to come and pick up a damaged piece of furniture they delivered. It’s been 4 weeks. They do not Answer any emails and are rude on the phone.
Business response:
Good Afternoon Megan, I'm deeply sorry to hear that we have not given you an amazing experience. Would you like to pm me your phone number so I can look into your account?
RecommendedFrom the moment we stepped into the door to leaving we were treated with friendliness and helpfulness. We were just looking but found the perfect couch set.
Do not shop here! Worst phone customer service, defective furniture that they don't want to take back. They don't respond to messages after they read them! The agents they have answering the phones at the store are clueless. Go to Bobs or somewhere else not here!
RecommendedI’ve had such an amazing experience with this location. Ashley and Barbara were very understandable and welcoming and make you feel like you went to come back and spend more money. I highly recommend coming here and asking for their assistance.
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.7 star rating with 1,157 reviews.
When is Ashley Store open?
Ashley Store is closed now. It will open at 10:00 a.m.
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