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Ashley Store

4.7

About this business

Location details

2914 Millennium Cir, Billings, MT, 59102, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,157 reviews
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Jalynn McCuen's profile image
Jalynn McCuen 
recommend  Recommended
5 years ago

The experience is super relaxing and the employees are really helpful and very nice 

Daniela McAllister Nitzband's profile image
Daniela McAllister Nitzband 
5 years ago

Absolute worse customer service I've ever experienced! -door greeter posed as a sales manager during a sales pitch. We found out later that she was no manager at all. -we were lied to by the salesman on several occasions. From the timing of our delivery to the actual item we purchased. -the salesman would not return phone calls or text messages. He then suddenly fell off the face of the Earth once we began reporting all of the issues that we were having with getting the product that we paid for. -the manager of the store She... read more

Daniela McAllister Nitzband's profile image
Daniela McAllister Nitzband 
5 years ago
Chris Jennings's profile image
Chris Jennings 
recommend  Recommended
5 years ago

Clearance Center is open for Bussiness 

Rosina Lanzo Finelli's profile image
Rosina Lanzo Finelli 
recommend  Recommended
5 years ago

Yes you never know when something breaks and you have to find something to replace it 

Cathie Klecan's profile image
Cathie Klecan 
recommend  Recommended
5 years ago

Great products with excellent service! 

Rammel Chan's profile image
Rammel Chan 
5 years ago

Long story short, we scheduled three different delivery dates with this company and they failed to deliver our product to us. They finally delivered it to us on the fourth delivery date. This was a big purchase for us. Something we had been anticipating with much excitement. Something we had to open a line of credit for. Our intial delivery date was scheduled to make it easy on us and not have it in the middle of the move. Because of their failure all of the reschedules w...Continue Reading 

Business response:

I would like to personally thank you for your business, Rammel, and also apologize that you did not have a satisfactory furniture shopping experience at our store. I sent you a message to get more details so our escalation team can reach out to address your concerns -kl 

Steven Matos's profile image
Steven Matos 
5 years ago

close down, or get a customer service manager who can fix all the problems with your furniture. 

Gayle Cloyd's profile image
Gayle Cloyd 
5 years ago

if the employees are talking they are lying. Read Ashley Customer complaint posts before you shop. Floor items are not the junk they send you. Be prepared to lose money .DO NOT BUY WARRANTY. - they won't honor them 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 1,157 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m. 

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