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Ashley Store

4.7

About this business

Location details

2914 Millennium Cir, Billings, MT, 59102, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,157 reviews
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Emilie Sanchez Diaz's profile image
Emilie Sanchez Diaz 
recommend  Recommended
5 years ago

Joseph was a wonderful sales man and a understanding are budget. I would definitely recommend them to our friends and family 

Business response:

Thank you Emilie! -md 

Marlon Tan's profile image
Marlon Tan 
5 years ago

Horrible, horrible customer service experience. They overcharged me by $100 a year ago and I have been trying to dispute it ever since. Over a year of waiting they finally said they can’t do anything about it. Most incompetent company I have ever dealt with, apparently no one can do anything and they just kept passing me around and giving me numbers to call that are useless. 

Business response:

We appreciate your feedback regarding your Ashley HomeStore experience, Marlon and you will hear from our team shortly to resolve this -kl 

Aladino Cuadrado's profile image
Aladino Cuadrado 
5 years ago

Me hicieron un mal servicio y pague el dinero de el Delibery la tienda me deve devolver el dinero llevo 2.meses esperando el.pago y cada vez me dicen lo mismo ,mal servicio 

Business response:

Primero, me gustaría disculparme por las molestias que le hemos causado. No puedo imaginar lo frustrado que debes estar. Te he enviado un mensaje directamente para obtener más información sobre el problema. Una vez que reciba esta información, escalaré este asunto a un equipo interno para investigar más a fondo. Nuevamente, me disculpo y espero su respuesta. 

Lyndi Catania's profile image
Lyndi Catania 
5 years ago
Adolfo Lopez Mainka's profile image
Adolfo Lopez Mainka 
5 years ago

Furniture not the best quality 

Melissa Scandiffio Capodicasa's profile image
Melissa Scandiffio Capodicasa 
5 years ago

I will never buy from Ashley again. I bought the platinum protection, and of course they screwed me & it's not covering the full price of a new table. the issue started in November & it's the end of February and all I am doing is fighting with the customer service. back to Raymoure & flannigan 

Kelly Berg's profile image
Kelly Berg 
recommend  Recommended
5 years ago

If you are in the market for new furniture Don Hurd was excellent to work with! I’ve bought from Ashley a few times and Dons customer service is exceptional! Thank you Don! 

Dawn Morales's profile image
Dawn Morales 
5 years ago

Worst customer service ever furniture delivered with scratches and nicks all over tables look like floors samples and not new, never again. Very poor service!!! 

Business response:

Good Morning ma'am, Im sorry about the delivery experience. If you could pm me the phone number associated with your account please? I would like to have this looked into for you. 

JP Maples's profile image
JP Maples 
5 years ago

Went to get a recliner and a salesman took me back to the recliners. He didn’t offer any recommendations. They only had like 8 to choose from. Not a good selection or sales dept. Wouldn’t recommend. Don’t waste your time. 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 1,157 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m. 

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