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Ashley Store

4.7

About this business

Location details

2914 Millennium Cir, Billings, MT, 59102, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,157 reviews
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Michelle Starsiak's profile image
Michelle Starsiak 
recommend  Recommended
4 years ago

Everyone there, genuinely cared about getting my order correct! Martin was very helpful in fulfilling my purchase. Steve and Jessica completed things. I highly recommend going there for furniture shopping. 

Jen Val's profile image
Jen Val 
5 years ago

Honor refunds you are supposed to give. I was supposed to be issued a refund in August. I keep getting the run around of oh you will get it in 10 days. It is now October and still no refund. Everytime I call it’s a oh your supposed to get it, but the store who can help me won’t or they take my card say oh in 10 days and that’s has been going on for 2 months. Just give me my refund I’m supposed to get it back. I would never ever purchase anything from This store again because this is how they treat people just awful. 

Business response:

Hi Jen. Thanks so much for sharing your experience with us. Here at Ashley HomeStores we value and appreciate our customers' feedback. We truly apologize for any not responding to your concerns in a timely fashion. I sincerely ask that you give us the opportunity to it right. Please accept my sincerest apologies. At your earliest convenience please contact us @ feedback@ashleyne.com so we can assist with resolving your concerns. 

Kayla Carranco's profile image
Kayla Carranco 
recommend  Recommended
5 years ago

Our experience with Toby was amazing! We knew what we wanted and he took us right to it. He was very pleasant to work with; we’ll definitely be back to work with him. 

Business response:

Thank you Kayla for the kind words! We appreciate your business and can't wait to see you again! 

Judy Hunter's profile image
Judy Hunter 
recommend  Recommended
5 years ago

Questions were promptly answered. Personal contact via phone and the two I interacted with were friendly and helpful. 

Business response:

Thank you for the recommendation Judy! We appreciate your business and we look forward to helping you with your home furnishing needs in the future! 

Danny L. Martin's profile image
Danny L. Martin 
recommend  Recommended
5 years ago

I was in desperate need of a lift chair because of medical needs. They got me lined out in one day and delivered the next... Thanks you all!!! 

Business response:

Thank you Danny! We appreciate the review and we are happy that we were able to get you set up with the right lift chair! We appreciate you! 

Jennifer Ro's profile image
Jennifer Ro 
5 years ago

Back in early July I had visited the Ashely Store in Farmingdale. We just got a home which we needed to FULLY furnished (living room, bedroom and dining room) We did visit your competitors but liked what you had to offer. We were only looking for the other parts of our house but landed up also purchasing our bed from you. Our bed was delivered on July 27th and not only did the delivery guys damage my BRAND NEW house but also left me with a defected bed. When they were here I said please take this bed back as it is defected, ... read more

Peter C. Sheehan's profile image
Peter C. Sheehan 
recommend  Recommended
5 years ago

Quick to show you their best deals 

Business response:

Thank you for the recommendation Peter! 

Tanya Marie Farmer Roach's profile image
Tanya Marie Farmer Roach 
5 years ago

I purchased a couch in October 2019, within days the fabric started picking, wrinkled & cushions were leaning. called and horrible customer service and was told they would come get it but would charge me a re-stock fee of $600 that would be added to my financing. so I basically would still be paying for part of it if I let them come and get it. NOTHING BUT JUNK in less than a month & I'm still paying for it. We decided to keep it cause I didn't want anymore of there JUNK plus extra $600 added to it.This Company is Horrible. ... read more

Lindsay Rickard's profile image
Lindsay Rickard 
recommend  Recommended
5 years ago

We worked closely with Joseph on furnishing our new bedroom, finding the right mattress for a notoriously poor sleeper, and selecting a quaint kitchenette. We were pleased with the service and flexibility of the team. Joseph (and Nigel) worked with us to provide a purchase we felt comfortable with and a protection plan that put us at ease... bringing home such a big purchase with two rascal cats was nerve wracking. Claws and jaws aren't covered, but pretty much anything else you can think of will be fixed no questions asked ... read more

Business response:

Thank you for sharing! We appreciate you taking the time to leave us a review. 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 1,157 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m. 

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