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Ashley Oaks

3.3

About this business

Location details

16400 Henderson Pass, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.3503 reviews
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Verified R.'s profile image
Verified R. 
6 years ago

Verified Renter So happy to be back at Ashley Oaks, the office staff and maintenance staff is always eager to help and make sure the residents are happy and satisfied. 

Business response:

Hi, we are so happy to read such a great review about Ashley Oaks! Feel free to reach out to us if you need anything. Have a wonderful day. 

Verified R.'s profile image
Verified R. 
6 years ago

Verified Renter Ashley Oaks has a new "face" giving it a fresher and modern look. We have more amenities than anyone really needs. The general atmosphere is friendly and peaceful. The location can't be beat. Every store and business is just a leisurely walk away. It's not perfect, but there is no such place anyway. The office staff and the maintenance crew are great. They are very friendly and they work together as best as they can to make our community pleasurable and safe. 

Business response:

Thank you for your kind words bur we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 545-9500 to discuss this further. Thank you again!! 

Verified R.'s profile image
Verified R. 
6 years ago

Verified Renter Ashley Oaks is in a great location. The layout of the apartment is great. In the last year they have done a lot of improvements on the exterior & the leasing office. 

Business response:

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like to have a better understanding about your experience. Please reach out to us at (210) 545-9500 at your earliest convenience and we will do our best to resolve this with you. 

Verified R.'s profile image
Verified R. 
6 years ago

Verified Renter The administration and staff have been supportive, compassionate and attentive I've recommend the living community to others. Thank you! 

Business response:

We appreciate your positive review about your recent experience with us! 

Verified R.'s profile image
Verified R. 
6 years ago

Verified Renter I love it here, its in a great area, the staff is always amazing! Definitely a place to call home! 

Verified R.'s profile image
Verified R. 
6 years ago

Verified Renter I really like living here - I am going on my 6th year! My bathroom just needs to get the work finished. 

Verified R.'s profile image
Verified R. 
6 years ago

Verified Renter maintenance team is quick to respond and usually have repairs done the same day. 

Business response:

Hi, we are so happy to read such a great review about Ashley Oaks! 

Trinity S.'s profile image
Trinity S. 
6 years ago

Great Property Great location, maintenance is quick to fix issues. Constant upgrades. 

Tarra T.'s profile image
Tarra T. 
6 years ago

Great Place to Call Home Living at Ashley Oaks the past 2 years has been a pleasant experience. Office staff is very friendly.They always get back to you with answers to any questions. Maintenance requests are easy to fill out and they always respond quickly. The complex has been making improvements throughout the time I've lived here to really make you feel at home. Really excited about the upcoming dog park. My neighbors are all friendly and no noise issues. Rent is very reasonable for the quality you get. The location is ... read more

Frequently asked questions about Ashley Oaks

How is Ashley Oaks rated?

Ashley Oaks has a 3.3 star rating with 503 reviews. 

When is Ashley Oaks open?

Ashley Oaks is closed now. It will open at 9:00 a.m. 

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