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Ashley Oaks
- Apartments
- San Antonio, TX
About this business
Create your ideal life with Ashley Oaks, a newly refurbished San Antonio apartment community. Teeming with choice amenities and enriched by graceful design features, Ashley Oaks merges signature resort elements with the fine comforts of a thoughtfully designed home. With one-, two-, and three-bedroom floor plans available, ours are exceedingly inviting and accommodating residences. And, of course, our host of recent improvements/updates have successfully elevated the living environment in every way. We hope you'll observe as... read more
Location details
16400 Henderson Pass, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Poor living conditions Carpenter ant infestation for 3 months Carpet not attached to the ground, subflooring damaged and nails exposed. Rotted out window sills, wood flooring not attached to ground, ceiling peeling off and they will paint over the previous tenants dirt. Maintenance will argue with you, staff will give you the run around
Charged me a year after moving out I moved out of here a year ago, and just yesterday found out that they reported me to the credit bureaus for not paying them a $146 damages charge. My credit dropped a whopping 117 points because of this. I was NEVER notified that I owed them this money, and I already paid $200+ for damages upon moving out. Do not move here.
wont get back with you about incidents People will just leave dog poop in the grass maintenance sees them just ignored them will shut off water at random and give you a notice a hour after it’s off someone was shot up and killed on the property but they just run around the issues there is feral cats just roaming and attacking people they took away the dumpsters so now more bugs have been coming to the buildings
Business response:
This is very disappointing and certainly not all true. From time to time we need to shut off the water for emergency purposes. For example, this winter in 2022 has created havoc on the entire city. And to prevent further damage, we need to shut off the water. We give ample time for all residents to make arrangements We are not alone in this decision as many of the apartment communities within the city do the same thing. Residents are responsible for their trash, dogs, children and vehicles. We provide amazing resources to ma... read more
Verified Renter I have resided at Ashley Oaks for 5 years. I love the location, and overall appearance of the community. The maintenance team are timely, and very friendly. The office team are as well! I like the renovations that have taken place. I would recommend Ashley Oaks to anyone looking for a nice apartment community!
Verified Renter Friendly and quiet environment, situated in a great location.
Verified Renter This is a wonderful community and one of our neighbors has a snoopy and peanut halloween decoration that is gorgeous.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day.
Verified Renter Great environment and staff. All the amenities that we can use are kept clean snd safe from Covid. Neighbors are friendly. The property is always kept clean also maintenance department is top notch and fixes any problems quickly.
Business response:
Hi there, thank you so much for your positive comments about Ashley Oaks! Feel free to reach out to us if you need anything. Have a wonderful day.
Verified Renter So happy to be back at Ashley Oaks, the office staff and maintenance staff is always eager to help and make sure the residents are happy and satisfied.
Business response:
Hi, we are so happy to read such a great review about Ashley Oaks! Feel free to reach out to us if you need anything. Have a wonderful day.
Verified Renter Ashley Oaks has a new "face" giving it a fresher and modern look. We have more amenities than anyone really needs. The general atmosphere is friendly and peaceful. The location can't be beat. Every store and business is just a leisurely walk away. It's not perfect, but there is no such place anyway. The office staff and the maintenance crew are great. They are very friendly and they work together as best as they can to make our community pleasurable and safe.
Business response:
Thank you for your kind words bur we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 545-9500 to discuss this further. Thank you again!!
Frequently asked questions about Ashley Oaks
How is Ashley Oaks rated?
Ashley Oaks has a 3.4 star rating with 404 reviews.
When is Ashley Oaks open?
Ashley Oaks is open now. It will close at 6:00 p.m.
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