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Asda Tyres
- Automotive
- Stockton-on-Tees
About this business
Location details
1 Kingfisher Way, Stockton-on-Tees, TS18 3EX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very disappointed with the customer service email and telephone support. Their exact words were, 'There is nothing we can help you with, we do not know what to do.' The issue I had was resetting the password for my account. The Asda website has a bug that prevents changing the password through the reset link. Every time I request a password reset, it asks for my email address but doesn't provide the correct link. After opening a ticket, Asda Support stopped responding, and when I followed up, they asked me to call the s... read more
If only i'd read the previous reviews! We couldn't get to a fitting centre as our tyre wouldn't hold any air. Booked a mobile tyre fitting service for Tuesday and was allocated an all day slot 09.00-18.00 with fitter due to call prior to arrival. Got to 17.30 having taken a day off from work to be there and no arrival from Fitter. Called the Fitter directly 3 times between 17.30-18.00 and was re-directed to a mobile phone which was never answered and left 2 messages. By the time 18.00 arrived Asda Customer Service were alrea... read more
Ordered tyres, booked fitting time arrived 15mins before fitting garage said they didn’t get notification had to return the next day! On top of this I’ve never received any invoice?!!! Certainly will not use in the future.
Tyres didn’t arrived at my appointment time. Have cancelled order. I would give 0 star if I could.
Don’t waste your time, I should of read the reviews, ordered and paid for tyres online, attended my pre booked appointment the next day at my chosen tyre fitter only to be told my tyres hadn’t been delivered. Embarrassing for the tyre filter and a waste of my time for me. Asda…give it up, the tyre business is not for you!
Frequently asked questions about Asda Tyres
How is Asda Tyres rated?
Asda Tyres has a 1.2 star rating with 41 reviews.
When is Asda Tyres open?
Asda Tyres is closed now. It will open at 9:00 a.m.
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