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ARS/Rescue Rooter

4.7

About this business

Location details

731 District Dr, Itasca, IL, 60143, United States

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4.75,447 reviews
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Matthew Rickher's profile image
Matthew Rickher 
6 years ago

I continued to be referred to as the previous home owner, when I have corrected the people on several occasions. I had a furnace and AC unit installed by ARS and they still screwed up my name. Take my money but can’t get my name right? I scheduled a service for July 2nd and the called me 3 hours prior to service to cancel because they had other customers without AC. So now I have to find someone to check my furnace and AC, after I paid several thousands of dollars for installation? Terrible service 

Elaine Morissette's profile image
Elaine Morissette 
6 years ago

it is a complete mess. We are trying to get service (starting by a call back from Aspen!!!) just to finalize an AC installation that started a year ago! 

Penni Swanson's profile image
Penni Swanson 
recommend  Recommended
6 years ago

Fantastic service. They schedule service immediately. Excellent work done. We had a new toilet installed. Ryne checked everything over. He was very thorough. 

Karen Grebe Dorr's profile image
Karen Grebe Dorr 
recommend  Recommended
6 years ago

Very knowledgeable and friendly. 

Business response:

Thank you for the kind words, Karen! We're glad we were able to help. Take care! 

Cheryl Hunter's profile image
Cheryl Hunter 
6 years ago

They tried to sell us a 7800 hvac system .We are disabled senior citizens living on fixed income.We called another hvac company who found a burnt out wire,they added 1 pound freon and we are up and running.DONT TRUST THESE GUYS 

Debbie Herndon's profile image
Debbie Herndon 
recommend  Recommended
6 years ago

Peter arrived early (with permission) and took care of my backed up drain quickly, and fully explaining what was happening as he went along. Eddie came and used the camera down the line and again, fully explained what we were seeing. I especially appreciate that they did not pressure me into more work. 

Kim Lane's profile image
Kim Lane 
recommend  Recommended
6 years ago

Chad was very pleasant and we are very happy with the work 

Kathleen Craig's profile image
Kathleen Craig 
recommend  Recommended
6 years ago

Ryan showed up on time. He was pleasant and quick! Love rescue rooter! 

Mike Ostrem's profile image
Mike Ostrem 
recommend  Recommended
6 years ago

Arrived on time, very personable, did a great job. 

Frequently asked questions about ARS/Rescue Rooter

How is ARS/Rescue Rooter rated?

ARS/Rescue Rooter has a 4.7 star rating with 5,447 reviews. 

When is ARS/Rescue Rooter open?

ARS/Rescue Rooter is open now. It is open 24/7. 

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