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Ardsley Ridge Townhomes & Apartments

2.8

About this business

Ardsley Ridge Apartments offers spacious one, two and three bedroom garden-style apartments and two and three bedroom townhomes. Our pet friendly apartment is conveniently located in Reynoldsburg, CO. Our residents can enjoy several wonderful amenities including a fitness center, playground, fitness center, and more! Call our office today to schedule a tour or to learn more about our welcoming community. 

Location details

735 Marlan Ave, Reynoldsburg, OH, 43068, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8399 reviews
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s. t.'s profile image
s. t. 
3 years ago

3 weeks ago our a/c broke over the weekend a maintenance person who is not certified in hvac,plumbing, or electrical brought a a/c unit that required our patio door to be open and duct taped with plywood to bring in air, we live on the 2nd floor and it was 106 real feel that weekend. I demanded Monday that they have someone who is certified come out, they caught and attitude with me and said I could leave and opened the door to ****** me out, even though my voice was calm for someone with heat exhaustion, they lied and said ... read more

Business response:

Work orders were received on 8/14, with the A/C being a priority. The A/C condenser and A coil were replaced. Work orders are completed in the order they are received and by priority. Maintenance tried on two different occasions to complete work orders, but were denied entry because the resident had *****. As of 9/16, all work orders have been completed. 

Michelle M.'s profile image
Michelle M. 
3 years ago

Management - AWFUL ****************** eh, ok!Communication - DOESNT EXIST - Only if they are benefiting from it! Turn around time on service request - Ill probably be dead first!Neighbors - dont try, everyones miserable and probably because of the management!Organization - NONE Regional Manager - Nice try bud! I can tell you dont give a ****! 

Paul C's profile image
Paul C 
3 years ago

For 4 years I had mice come in from my closet and the space behind my dishwasher that hasnt worked after countless maintenance requests. By the way it still doesnt work, in march the last business man that saw it said it cant be fixed. The only way to resolve it is to get a water vacuum, or dont use it. So I didnt use it, the rental office is SOO UNPROFESSIONAL. I tried to call them to tell them I wanted to renew my lease, but since I got no response from them, I decided to look somewhere else. When I found somewhere else, I... read more

Alexis H's profile image
Alexis H 
3 years ago

Ive been living here since high school (7years ago) and decided to stay in the area when I moved out of family home. Ive always loved it here, moving into my own apartment has been great. But Ive called the office to fix my air conditioning and in the winter my heating is also not working. Theyve been here at least 3-4 times this summer to fix my cooling system. Ive been without air conditioning for 3 days now and its ***** degrees. Ive been in an apartment that shows 85 degrees in my apartment when I have it set to 70 degre... read more

Kim B's profile image
Kim B 
3 years ago

I would give this zero stars if I could. Lets start at customer service: horrible! The employees are rude, they interpret, and often have attitude. The manager is never available and if you ask to speak to one, they place you on hold and never return to the call. Ive been disconnected on many times after waiting 10-20-30 minutes Secondly, false advertisement. This company is out to collect fees and nothing else. There is no help available for those denied based upon requirements that are not mentioned on the website or appli... read more

April G's profile image
April G 
3 years ago

The women who runs the show let her son in the with a glass bottle after the pool was shut down for 2 weeks she does not live here and neither does her son she is abusing her job status for friends and family. Also the old pool boy use to be able to stay after hours with his friends. They have to like you in order to have these perks within feeling uncomfortable read the reviews it says it all. 

Sara A's profile image
Sara A 
3 years ago

Where to begin? First off, don't bother moving in unless you can schedule a tour, it looks like something out of a 1980's horror movie. The place hasn't been updated, not even the ** door handles that are in every room. Then they don't even clean it for you before you move in, ranging from the air filter to the top of appliances. Secondly, I cannot even begin to describe the amount of police activity that happens at this property, DAILY. You will literally see a cop almost every other day, make sure to make friends with them... read more

Business response:

Hi ****, we regret seeing your review and are sorry to hear our community didn't meet your expectations. I was notified that the community and regional manager did approve for you to break your lease early due to your concerns as a courtesy, but the offer was declined. We hope you find a community in ********** that better suits your needs. We wish you luck in the future! 

Dawn A.'s profile image
Dawn A. 
3 years ago

I have been here for 5 years....each year it gets worse.....work orders not complete or half a** done...Amenities what a joke.....pool this year not opened til after the 4th of July.....last year vandalism to pool bathroom and grill...grill to date still not functional. Promises of security cameras being install and vandalism still not installed or addressed ************* doing less and less.....weeds overgrowth and pond a mess. Owners that live in ******** I'm sure have no clue .I have pics and have had issues since moving ... read more

S. A.'s profile image
S. A. 
3 years ago

Where to begin? First off, don't bother moving in unless you can schedule a tour, it looks like something out of a 1980's horror movie. The place hasn't been updated, not even the ** door handles that are in every room. Then they don't even clean it for you before you move in, ranging from the air filter to the top of appliances. Secondly, I cannot even begin to describe the amount of police activity that happens at this property, DAILY. You will literally see a cop almost every other day, make sure to make friends with them... read more

Business response:

Hi ****, we regret seeing your review and are sorry to hear our community didn't meet your expectations. I was notified that the community and regional manager did approve for you to break your lease early due to your concerns as a courtesy, but the offer was declined. We hope you find a community in ********** that better suits your needs. We wish you luck in the future! 

Frequently asked questions about Ardsley Ridge Townhomes & Apartments

How is Ardsley Ridge Townhomes & Apartments rated?

Ardsley Ridge Townhomes & Apartments has a 2.8 star rating with 399 reviews. 

When is Ardsley Ridge Townhomes & Apartments open?

Ardsley Ridge Townhomes & Apartments is closed now. It will open at 9:00 a.m. 

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