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Ardsley Ridge Townhomes & Apartments
- Apartments
- Reynoldsburg, OH
About this business
Location details
735 Marlan Ave, Reynoldsburg, OH, 43068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Continuous water issues. Water dripping from bathroom ceiling into bathroom. Carpet in master bedroom fills up with water from an unknown source. I called the office to have them fix the garbage disposal. Maintenance came in and said we put a little dish soap in drain to solve the problem. Ridiculous. I have lived there for over 4 years but this last year has been the worst. I am a nurse that works 12+ hour shifts and do not have time to keep dealing with this. And the people in the leasing office do not see anything wrong w... read more
These people manage the apartments I have been living in for over a year and even since they took over, I have had nothing but issues. The property manager is impossible to get a hold of. I have sent countless emails about issues to no avail. My new lease wasnt explained well whatsoever and I felt taken advantage of when my rent went up a substantial amount without me knowing. I have also been trying to figure out for three weeks why my rent amount is wrong in the system and it still hasnt been fixed. I dont have time to be ... read more
Business response:
Dear *****, thank you for reaching out and sharing your concerns. While we are sorry to learn of the continued frustration you have experienced regarding your account, we're pleased to share everything has been corrected and should reflect on your account in 24 hours. Our team is dedicated to ensuring your happiness. While this reoccurring issue brought you frustration, we hope only to gain your happiness going forward, as your satisfaction is our top priority. Please don't hesitate to reach out if there's anything we can do... read more
(per my review on ****** about *********** Apartments in ***************, ****) Iapplied after a lengthy conversation about what they require as far as requirements and i met every qualification. So i paid the $200 admin fee. Come to find out after a week that i needed a guarantor because my income and rental history did not suffice. After speaking to ******* the manager, she informed me that my previous apartment stated that i had 6 late pays which negatively impacted their decision. I reached out to my previous apartment a... read more
Business response:
Thank you so much for bringing your concerns to **. Firstly, would like to apologize for all of the frustrations you have experienced with your leasing application. We follow the same criteria for all applicants. All addresses for all applicants will be verified. Secondly, we reserve the right to deny an application for unresolved debts to a previous landlord, unsatisfactory eviction judgments, or non-compliance with any terms of a previous lease contract or community policies. Lastly, all applicants can request a copy of th... read more
The management at the The Brookville needs a recap in customer service I left my ID at their location which my boyfriend lives and when he tried to recover it for after stating my work hours and their hours of op are the same and I could not make arraignments to come get my ID I offered verbal and written authorization to give my belonging to my boyfriend she rolled her eyes and stated it was illegal to give my id even with the proper authorization, then when I disconnected the phone the property manager threatened to call t... read more
Less than zero should be shut down. How do you take deposits/processing fee and dont process anything but get rejected? You call to verify that they have all they need and thats when they tell you about the disclaimers that's in their head, but not on the WRITTEN CONTRACT! contracts stand in court so if i anyone threaten to go there, then what? im sure its happened before. they are other measures that will be taken to ensure changes or made if not put out of business entirely. No need for a response to appear that you are re... read more
Management office will lie. They won't return calls. Do not lease there
I honestly wish at this point I had the money to end my lease. Management office is rude (T@bith@) Ill use symbols to make sure your name is out there girl ;). Called about neighbors harassing us last week. Now this week the office is harassing us and lying to us. Sent an email upon moving in about issues that needed fixed and did they ever fix them? No, of course not. We were also lied to about our unit. I specifically stated I didnt care about having laundry in my unit my biggest concern was having central ** I asked 6 or ... read more
Business response:
Hello ******* and thank you for sharing your experience in our community. Were so sorry to hear that our standard for resident care has not matched your expectations. We take your concerns seriously and do our best to resolve the appliance issues in your home. We are required by law to complete work orders as they come in. We apologize if this results in work orders not being completed as desired. If you have other concerns, please email us directly at *************************************************************** and we ca... read more
Firstly never live here if you have children and I mean that especially if you have multiple children there are lots of bitter tenants in the buildings, management is seriously only out to charge extra fees for nothing I was wrongfully evicted out of this complex with help of residents who were family and friends with property management and claims to be due to the noise which was full of c*** so they then added smells of drugs to the list I was 6 months pregnant at the time so that was complete bs as well and I have blood t... read more
The leasing manager is very rude I explained to her I lost my sister and not one time was compassion shown she brushed me offif you call corporate it runs back to her there is no maintenance on site. The building is becoming infested with roaches and she does nothing a bout it.this is so horrible its a shooting and cars stay flying in the complexwe pay rent to also stay safe something needs to be done I have been an awesome tenant and been in paddock village since 2019
Business response:
We apologize for any delays experienced with our **************** as we've been short-staffed. Pest Control completed treatment on 9/15/22. The Operations Team is working with local authorities on issues related to incidences on site. Please email us at ****************************************************** and we will connect you with our Regional Team.
Frequently asked questions about Ardsley Ridge Townhomes & Apartments
How is Ardsley Ridge Townhomes & Apartments rated?
Ardsley Ridge Townhomes & Apartments has a 2.8 star rating with 407 reviews.
When is Ardsley Ridge Townhomes & Apartments open?
Ardsley Ridge Townhomes & Apartments is closed now. It will open on Monday at 9:00 a.m.
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