Ardsley Ridge Townhomes & Apartments

Tierrah S 

on BBB

a year ago

I was charged a cleaning fee and other fees when my apartment was left in good condition. The manager was not knowledgeable and couldnt explain why I was being charged. I left because the townhomes are very outdated for the price and unfriendly staff. 

Ramon R 

on BBB

2 years ago

I was given a notice to comply or be evicted within 7 days because some neighbors called the police and told them it came from our apartment from a couple arguing. I proved to the apartment staff that we were not in town therefore it couldnt have been us but they refuse to withdraw their notice telling me it stands. ****** is the staff member I spoke to and she refuses to be of any help even after providing camera footage that we werent home at all. 

Amber G 

on BBB

2 years ago

I was informed the company doesn't accept the housing choice voucher or section 8 voucher. People are being discriminated against. Its a blanket answer when asked- no third party contracts. It sounds like blatant discrimination. I'd really like to know why. 

STEPHEN T 

on BBB

2 years ago

My complaint or review regards the Monarch Investment & Management Group, LLC property called *************** in ********* ********. Address *******************************************************************************************. My daughter goes to college at nearby *************************** and recently moved into *************** on August the 18th. I was required to pay the full month rent for August even though my daughter was not allowed to move in until August the 18th. When I asked about this the property manage... read more

Weston C 

on BBB

2 years ago

After living in Camelot from 2019 through 2023 I can say that they were great before this new management came through. After being there for 4 years I was told that the only way to transfer from a 2 bedroom apartment to a 3 bedroom apartment was to pay a $1,500 fee! I was told this was due to people apartment jumping and leaving said apartments in a wreck. I had previously transferred apartments and had no mention of this enormous fee at all. During this time my disabled mother was constantly harassed by the new manager and ... read more

Juanita F 

on BBB

2 years ago

I am leaving this email message as I made 2 calls to the Fairfield Apartments- ***********, ******** office today and the phone service would pick up allow selecting option 1 to continue, however when the phone would picked up by what seem to be a person it was a fumbling sound then call would disconnect (hang up) . I writing to inform for the 5th or 6th time since moving in 4/2023 Im still have issues with my neighbors smoking marijuana. Today it was in the early hours of this morning 2am - 7am causing me to wake up with a ... read more

Jim M 

on BBB

2 years ago

I was told that I'd be in by 1st of August. **** and saw them yesterday, no mention of wait list. Wow, someone beat me, why was she working on my application yesterday? This thing is shady.Lakecrest apt, ********* Street, *************** ******** 

Patrice B 

on BBB

2 years ago

Theres nothing luxury about longridge apt. Ive reported several times about the growing of the gnats. I literally get attacked by them the moment I walk in the door. I cant even eat a sandwich without it being attacked. I cant keep food in the refrigerator and I cant cook in my kitchen. I hadnt cooked in my kitchen In months. The unpleasant staff responds by saying theres nothing they can do. I cant sleep in peace bcuz theyre also in my room and in my bed? Absolutely ridiculous! 

Mandy S 

on BBB

2 years ago

This entire place is full of scams! Their manager in ******** stole $200 from me ********* and lied to me regarding an apartment. I seen posts how she has lied to other tenants also to get money from them! Do not go to this location in ******** ****!! ***** never get the apartment or your money back! They are scammers. Period.