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Aran
- Home Services
- Bury Saint Edmunds
About this business
Location details
1-6, the old station, Higham Rd, the old station, Higham Rd, Higham, Bury Saint Edmunds, IP28 6NL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We used the cosyhomes scheme to get solar panels on our home and the guys doing the work were very good - incredibly respectful of my home, and communicated well what they were doing and how to use the app at the end as well, told me when they would be arriving and were able to answer any questions we had
Took up Aran on the grant they offered , workmen perfect great bunch , but Aran as a company made a complaint as weren’t happy , Not one member of Aran staff have contacted us to resolve the issue 14 day ago 27th January 2026 , my mum is 84 years old and they have totally ignored us as a customer .
Applied through energy supplier in March 2024 for the GBIS scheme as would be eligible for cavity wall at a minimum. Initial survey by Octopus was completed (included drilling holes in external walls). Octopus then passed down to Aran Group in June 2024. Since then there has been endless calls and emails to them and eventually got a secondary survey done in September 2025! Further holes drilled into walls as well as window surveys revealed that all works including cavity wall installation would be applicable under the GBIS s... read more
Aran insulation were working in my street insulating council houses. I did ask for a quote to insulate my house four times, but they never responded. Then they splashed my windows with plaster whilst working on the house next door, I am still waiting for an invoice to be paid for getting the plaster washed off. (3 months later). They never respond and are very impolite.
Clearly only interested in big jobs staff never do as they promise after my survey i was told they would phone me back as my cavity was full so they was going to arrange a report stating it was full and not compatible with thermobead or possibly a new epc depending on there team but never happened so I chased someone in the office who said they would sort to receive nothing a week later so I chased again and no reply wouldn't waste my time again
Frequently asked questions about Aran
How is Aran rated?
Aran has a 3.4 star rating with 85 reviews.
When is Aran open?
Aran is closed now. It will open tomorrow at 9:00 a.m.
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