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Aptive Environmental
- Pest Control
- Farmington Hills, MI
About this business
Remove the stress of having to store and apply pesticides inside the home using a responsible professional you can trust. Don't just call an exterminator, call an Aptive professional in Farmington Hills, MI today!
Location details
37728 Hills Tech Dr, Farmington Hills, MI, 48331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Horrible customer service. They schedule your appointment whenever they want. When you suggest a date, they agree to it. Only to change your scheduled date and not tell you until the day before. They say oh well when we service your house we are doing other houses in a 5 mile radius instead of having someone drive 30 minutes every day. Maybe your people should mention that. took me 30 minutes to even speak to a service manager. I highly don't recommend this company.
Robert F. Everytime someone from Aptive comes by to spray my bushes & flower garden, they spray some but not all that they said they'd do. last week the guy sprayed the perimeter of the house, but not once did he spray a bush of any part of the garden. I've called, left messages, told them what ever their spraying is not working. I continue to have spiders thru out my bushes. one guy said maybe they need to respray and he took pics to show his bosses. that was the end of that. Aptive did nothing, or ever contacted me.
Overall, I was excited about Aptive and what they had to offer. However, after the first application they seemed to not be as efficient. I simply went to call and cancel. I was on hold for 20 minutes. Then told them I want to cancel and transferred me to a different departed, where I waited for another 25 minutes... I had to hang up at that point. TERRIBLE CUSTOMER SERVICE OVERALL. Eco Shield is the next stop.
I am a new customer and continue to have problems. First visit was incomplete, could not contact anyone. Had to drive to the office to complain. Second scheduled visit, they never showed up or called. Totally dissatisfied
worse con artists ever ,Was to spray my house upper and lower, for Bees Brandon only sprayed around the ground, they are not who they say they are, DO NOT HIRE THEM..I can't get anyone on the phone, you also have 72 hrs to cancel...
Worst customer service. Never answer the phone and no response when you leave a message or email.
Honor your word......don't tell people what they want to hear...great idea....poor service
RecommendedTodd did a good job for the first service ... explain the contact in detail and also the service being performed. Received the email right after the service is done.
Had our first treatment yesterday and loved our tech, Cameron. He was very helpful, courteous, and took time to talk and answer any questions I had. Our sales rep, Alec, was super too. Very knowledgeable and friendly. Looking forward to working with them!
Frequently asked questions about Aptive Environmental
How is Aptive Environmental rated?
Aptive Environmental has a 4.4 star rating with 4,565 reviews.
When is Aptive Environmental open?
Aptive Environmental is open now. It will close at 10:00 p.m.
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