Apple Towson Town Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Apple Towson Town Center

3.5

About this business

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar. 

Location details

825 Dulaney Valley Rd, Towson, MD, 21204, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,956 reviews
Select a rating
Richards Natalie's profile image
Richards Natalie 
8 years ago

The wait time to see a technician is way too long. I have assignments to complete and time is against that. Otherwise, it's superb! 

Oscar García's profile image
Oscar García 
8 years ago
Brittany Reed's profile image
Brittany Reed 
8 years ago

Walked in with a iPhone 7 that would not get out of restore, I sat for about 15 minutes when a rep came over. He took the phone in the back to try and resolve the problem and said it would be 45 minutes. 45 minutes later I came back, sat for about 5 minutes when someone came out and told me my phone couldn't be resolved BUT it was under warranty and because I had done no damage myself they handed me a new working phone. Great service, quick, and efficient. Very happy with my apple genius bar experience 

Tom Gordon III's profile image
Tom Gordon III 
8 years ago
Julie Ritchie's profile image
Julie Ritchie 
8 years ago

Had a wonderful experience and was treated very well yesterday when I had to take my daughter iPhone in for screen repair, the first time ever being in the Apple Store!! 

David Alan Tibbetts's profile image
David Alan Tibbetts 
8 years ago

See the post. They did a lousy job of responding to an old man's needs. 

Heather M. Stancill's profile image
Heather M. Stancill 
8 years ago

I would give 1/2 a star if I had the option! No help at all, had an appointment, you still wait. Service was beyond poor! I am so frustrated I cannot put it into words! I am stopping use with Apple as soon as I can! They helped with nothing!!!! 

Latoya Jenkins's profile image
Latoya Jenkins 
8 years ago
Wanda Watts's profile image
Wanda Watts 
8 years ago

Bought an IPAD and warranty around April 25, 2017. I have spent countless hours on the phone and in the Apple Store to no avail. Saturday I drove back to Towson again, and I was told it would be replaced and would arrive in the store on Monday. Tuesday email arrived in the afternoon and I drove back to Towson only to be told they would not give me a new device even though the new one I purchased never worked. Their only recourse was to give me a remanufactured device. Something is very wrong with this picture and I am thorou... read more

Frequently asked questions about Apple Towson Town Center

How is Apple Towson Town Center rated?

Apple Towson Town Center has a 3.5 star rating with 1,956 reviews. 

When is Apple Towson Town Center open?

Apple Towson Town Center is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com