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825 Dulaney Valley Rd, Towson, MD, 21204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The wait time to see a technician is way too long. I have assignments to complete and time is against that. Otherwise, it's superb!
Walked in with a iPhone 7 that would not get out of restore, I sat for about 15 minutes when a rep came over. He took the phone in the back to try and resolve the problem and said it would be 45 minutes. 45 minutes later I came back, sat for about 5 minutes when someone came out and told me my phone couldn't be resolved BUT it was under warranty and because I had done no damage myself they handed me a new working phone. Great service, quick, and efficient. Very happy with my apple genius bar experience
Had a wonderful experience and was treated very well yesterday when I had to take my daughter iPhone in for screen repair, the first time ever being in the Apple Store!!
See the post. They did a lousy job of responding to an old man's needs.
I would give 1/2 a star if I had the option! No help at all, had an appointment, you still wait. Service was beyond poor! I am so frustrated I cannot put it into words! I am stopping use with Apple as soon as I can! They helped with nothing!!!!
Bought an IPAD and warranty around April 25, 2017. I have spent countless hours on the phone and in the Apple Store to no avail. Saturday I drove back to Towson again, and I was told it would be replaced and would arrive in the store on Monday. Tuesday email arrived in the afternoon and I drove back to Towson only to be told they would not give me a new device even though the new one I purchased never worked. Their only recourse was to give me a remanufactured device. Something is very wrong with this picture and I am thorou... read more
Apple Towson Town Center has a 3.5 star rating with 1,956 reviews.
Apple Towson Town Center is closed now. It will open tomorrow at 9:00 a.m.
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