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Apple Towson Town Center

3.5

About this business

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar. 

Location details

825 Dulaney Valley Rd, Towson, MD, 21204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,956 reviews
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Pat Kowalski's profile image
Pat Kowalski 
8 years ago

The was crowded as expected since it is the only Apple Store for miles. They couldn't find my appointment but took me anyway. Problem was fixed and I was out in an hour. 

Lois Poseno's profile image
Lois Poseno 
8 years ago

Tried to call for two days to set up an appointment. Waited on the phone for up to 25 mins and decided to just drive there. Not a smart idea. We were told that it would be a 4 hour wait. No way! 

Kelly Lynn's profile image
Kelly Lynn 
8 years ago

So i bought our first iPhone (7) for my daughter for X'mas since we was taking it to our carrier to be activated i did not check to see if it worked. Had it waiting for 2 weeks then went to have it turned on. The phone did not work... Even though frustrated we went back to towson to get another new phone. The lady was very helpful! We got the new new phone a extra set of ear buds charger & adapter plus a free Screen protector for our troubles. It worked out great thanks for all your help with making it a better experience th... read more

Wendy Gibson's profile image
Wendy Gibson 
8 years ago

Awesome place with awesome people- thanks for all your hard work! 

Matthew Kramer's profile image
Matthew Kramer 
8 years ago

Hated the experience thought they talk to me like jerks. 

Misty Purejoy's profile image
Misty Purejoy 
8 years ago

I felt like I was speaking to a phone scripted a-hole instead of a real person. Sent us a message to come back between 12:40 and 1 o'clock and now it's 1:42 and the guy just says wait longer not his fault. Why not to say sorry it's taking longer than usual will contact you as soon as possible? If you hate people don't work in customer service. 

Shiou-Fu Lin's profile image
Shiou-Fu Lin 
8 years ago

Attentive and friendly staffs with professional services 

Deb Reed Bricker's profile image
Deb Reed Bricker 
8 years ago

Need to have an appointment??!! Since when? Very poorly organized store, staff is hit and miss, most will walk by you. 

Steve Wood's profile image
Steve Wood 
8 years ago

we set up the appointment for 1130....it's now 1230. horrible wait. never again apple!!! 

Frequently asked questions about Apple Towson Town Center

How is Apple Towson Town Center rated?

Apple Towson Town Center has a 3.5 star rating with 1,956 reviews. 

When is Apple Towson Town Center open?

Apple Towson Town Center is open now. It will close at 6:00 p.m.  

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