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Apple Towson Town Center

3.5

About this business

Location details

825 Dulaney Valley Rd, Towson, MD, 21204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.52,072 reviews
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Erin Majewski's profile image
Erin Majewski 
10 years ago
Lisa Berger's profile image
Lisa Berger 
10 years ago
Gloria White Gardner's profile image
Gloria White Gardner 
10 years ago

I love high end Centers with good customer service. I also like the other variety of stores that have quality products for all demographics. 

James Knaüer's profile image
James Knaüer 
10 years ago

Don't but in to the negative reviews. Most people who review anything are impatient and can't wait for anything. Understand, a Genius appointment is a ballpark appointment, not a guaranteed time. Furthermore, the volume this store does is crazy, therefore, pack a little patience as they treat and help each and every customer identically. They won't rush you and will address all and any of your concerns, when it is your turn. I cannot say enough about Apple's customer service. I sent out my computer on Wednesday morning for r... read more

Kevin Thomas's profile image
Kevin Thomas 
10 years ago

I'm so disappointed from poor customer service! I walked in, was ignored, never greeted. I stood patiently for three or more minutes and was overlooked. I found a sales associate that appeared available but he wasn't able to help as he explained he only sold accessories. I immediately turned and left the store! I would not recommend to anyone. Surely my business isn't valued 

Aaron J. Ferguson's profile image
Aaron J. Ferguson 
10 years ago

I was very disappointed in the wait. I had a 5:15pm appt and checked in at 5:00pm. Checked in with Nick and told me he would get me a seat at the bar as soon as possible. 5:50 I am still not waited on. Several people who arrived after me were seated. I asked to speak with a manager. He pointed me back to Nick but he explained that the techs have specialties and the folks seen before me had different problems. Why didn't Nick tell me this. Not good Apple Towsontown 

Ashley Ackerman's profile image
Ashley Ackerman 
10 years ago
Christopher Harris's profile image
Christopher Harris 
10 years ago

No customer service long wait time and poor judgement from the salesman 

Janet Reed's profile image
Janet Reed 
10 years ago

Frequently asked questions about Apple Towson Town Center

How is Apple Towson Town Center rated?

Apple Towson Town Center has a 3.5 star rating with 2,072 reviews. 

When is Apple Towson Town Center open?

Apple Towson Town Center is closed now. It will open at 9:00 a.m. 

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