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Apple Towson Town Center

3.5

About this business

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar. 

Location details

825 Dulaney Valley Rd, Towson, MD, 21204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,956 reviews
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Henry Basta's profile image
Henry Basta 
6 years ago

Rude - from beginning to end. Will not return. 

Jennifer Williams's profile image
Jennifer Williams 
6 years ago

My husband's iPhone 7 stopped working after the most recent iOS update. he brought it into your store and because he had his screen replaced by another place he has to pay $150 for you to fix the problem that only occurred because of the required update......im confused. Apple's update broke the phone......but we have to pay for it to be fixed??? pretty bad customer service 

Gerald Lewis's profile image
Gerald Lewis 
recommend  Recommended
6 years ago

a lot of helpful people with informative information to assist you with your purchase. 

Erica Rome's profile image
Erica Rome 
6 years ago
Whitney Rehling's profile image
Whitney Rehling 
6 years ago

Went in last week to have my husbands screen repaired. They told us it would be a 2.5 hour wait. An employee suggested if we didn’t want to wait, to schedule an appt in advance and then come in. So we scheduled it for the following week. We went in with our appt, and they still said it would be 2 hours. Somehow we ended up waiting 3.5 hours for a screen repair, even with an appointment. I thought the point of setting up an appointment was to avoid a wait that long? Mind you, we had our 1 year old and 3 year old with us since... read more

Ursula Scheffel's profile image
Ursula Scheffel 
7 years ago
Thomas Kirchner's profile image
Thomas Kirchner 
7 years ago

Horrible customer service. Had to drive here from PA to deal with a warranty issue. Can’t make appointments same day. Need to wait several days for appointment Walk in takes 2 hours 

Kris Taylor-Johnson's profile image
Kris Taylor-Johnson 
7 years ago

I hate the whole process. It’s like a factory , it’s too much going on in that store!!! 

Patty Knecht Buck's profile image
Patty Knecht Buck 
7 years ago

Very helpful with my issue. 

Frequently asked questions about Apple Towson Town Center

How is Apple Towson Town Center rated?

Apple Towson Town Center has a 3.5 star rating with 1,956 reviews. 

When is Apple Towson Town Center open?

Apple Towson Town Center is closed now. It will open at 9:00 a.m. 

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