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Antwerpen Volkswagen
- Car Dealers
- Pasadena, MD
About this business
Location details
8065 Ritchie Hwy, Pasadena, MD, 21122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
In July, I had an appointment for a ticking noise under the hood on the passenger side. Greg of the service dept took us outside to listen to the engine. He recognized it immediately and confirmed that the replacement part was in the shop. VW was able to replace the recirculation flap motor, and we picked up the car the next day, such a relief because I had a 100 mile drive the next day. I depend on the Joseph VW Service Dept, and they ALWAYS come through! All staff I deal with Joseph VW are very friendly and very helpful.
Great people and process. The entire experience was quick and painless. Would definitely buy from them again.
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Excellent service crew, very knowledgeable and helpful. The service desk person Devan Petit was very courteous and professional.
Business response:
We're happy you enjoyed an accommodating and thorough visit with Devan! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia VW for the best service!
Great customer service and very professional. Spent time explaining various plans and products. Sales staff gave other options for vehicles after sharing that I preferred a truck instead of a car.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Antwerpen Volkswagen.
Trevor and his team were 100% accurate, transcending the true definition of vehicle sales and services. Antwerp Volkswagen of Pasadena is a definite recommend.
Business response:
Thanks for sharing about your experience with Antwerpen Volkswagen. We appreciate your business and hope to see you again soon!
Everyone was really nice and the buying process was painless. Billy and Scott in sales were a joy to work with and Kevin in finance was super friendly and efficient.
Business response:
Here at Antwerpen Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Worked with Keri Kazalis for months to get my car from Germany. She was always there for any questions I had along the way. I live equidistant from 3 VW dealerships. Keri is a delightfully positive person and the main reason I choose to purchase from Lia.
Do not go here. Bought a brand new Chevy trax, only put 2,000 miles on it so far and the check engine light is on and I can’t even put gas in this car. They claim they fixed the issue, I go to pick my car up the check engine light is still on so they take it back and this time they claim they forgot to “tighten” a clamp down. Now a day later my light is back on again and nobody can answer a phone call. Worst place I’ve ever bought a car from!
Kyriaki Kazalis, my salesperson, was incredibly kind and patient. She answered all my questions, ensured I knew how to contact her if there were any issues, and was very knowledgeable about the vehicle.
Business response:
CJ, thanks for taking a moment to give a shout out to Keri. She is an amazing person to work with and we're delighted you agree. If you should ever have any other automotive needs, the Lia VW team would be happy to assist you again.
Frequently asked questions about Antwerpen Volkswagen
How is Antwerpen Volkswagen rated?
Antwerpen Volkswagen has a 4.3 star rating with 3,051 reviews.
When is Antwerpen Volkswagen open?
Antwerpen Volkswagen is open now. It will close at 9:00 p.m.
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