Amsterdam Printing's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Amsterdam Printing

4.3

About this business

Founded in 1898, Amsterdam Printing & Litho began as a one-man print shop in Amsterdam, N.Y. The company specializes in promotional products, and manufactures and sells more than 3,000 promotional items, business forms and human resource products in the United States, Canada and Europe. It provides products for various businesses, including beauty salon, child care, academic, automotive, medical and real estate. It manufactures items, such as personalized pens, calendars, apparel, advertising specialties and office supplies ... read more

Location details

166 Wallins Corners Rd, Amsterdam, NY, 12010, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.31,417 reviews
Select a rating
Arnold L's profile image
Arnold L 
a year ago

Easy to order, fair price. Just hope I didn't wait too long to order in time for Christmas. 

Arnold L's profile image
Arnold L 
a year ago

Easy to order, fair price. Just hope I didn't wait too long to order in time for Christmas. 

Diane L's profile image
Diane L 
a year ago

If I could rate a zero I would do that. My credit card was charged the wrong amount, and suddenly my order was put on "hold" for an "unpaid bill" 2 years ago, eventhough I've ordered since. Competitors are plentiful in this dying industry. 

Business response:

We appreciate you reaching out and sharing your experience with us. Feedback from our customers is so valuable and helps us to improve as an organization. We have reviewed and updated your account accordingly. Our Customer Care Advocate indicated that you have fulfilled this recent product need; I hope you will give us an opportunity to work with you on future projects. 

FRANK T's profile image
FRANK T 
a year ago

Wow. It seems that most of the negative reviews are quite old. Don't they ever fall off because they are out of date? I have been a customer for at least the last 7 years for both calendars and pens and I couldn't be more pleased with the quality of their products and the excellent service I have received over the years. My tax clients RAVE about their pens and have called me months in advance of the tax season just to make sure I save them pens and don't run out. 

Carol D's profile image
Carol D 
2 years ago

I have ordered from Amsterdam for years. I am always happy with their products and service. Everyone is delighted with their pens. My clients ask for more. ***** * 

Betty b.'s profile image
Betty b. 
2 years ago

I could not be happier with Amsterdam Printing. I have ordered from ******** *** for most of three years. However, because of their consistently poor service, I went on a search for a new Promotional Pen Company. I found Amsterdam Printing and I have been ordering from them exclusively. The website is easy to navigate. Shipping is reasonable. When I needed customer service assistance, JULIE was extremely helpful, polite, personable, and attentive. She even followed up with me later to make sure I was happy. Amsterdam offers ... read more

Business response:

Hi ***** - we love hearing from our customers and want to thank you for taking time out of your busy day to review us! Be on the lookout for a token of our appreciation! Thank you and enjoy the upcoming Independence Day Weekend!! 

Ben L's profile image
Ben L 
2 years ago

Placed an order in the beginning of March 2022. Production time was 10 business days. On the 10th day I had not received tracking so followed up with them. They apologized profusely but they forgot to reach out to us that our color choice was out of stock. Fine - mistakes happen. We came up with an updated timeframe of 4 more business days for production and 4 days for shipping. That came and went and got an email saying they were behind but it would ship that day and they upgraded it to overnight shipping. At this point I h... read more

Business response:

Thank you for reaching out to share your experience with the supply chain challenges encountered with your order. Our Customer Advocate advised she was able to connect and provide you with an agreed-upon solution for the inconvenience encountered on this order. We appreciate you taking time out of your busy schedule to provide feedback and help us improve on our processes; we hope you will provide us with the opportunity to assist you in the future. 

Jim F's profile image
Jim F 
3 years ago

I placed an order for some promo pens using a code which offered a $100 Travel Card. It's been 10 weeks since I've received the order and no travel card. Initially my emails went unanswered until I left a ********review and then I got a call. Multiple emails every week with no results but plenty of different excuses. It was "forgotten, cannot find it, we can only check twice a month, give it another two weeks, my supervisor is looking into this, etc.". Do not do business with this company who falsely advertises and has such ... read more

Kent G's profile image
Kent G 
3 years ago

Delivery Woes and Promises Unkept. Let me take you on the the customer service nightmare. We bought our cups in Sept 2021. A week after we got a call that the cups would be shipping not in there 14 day window due to lack of product. Ok it’s 2021 I get it. At the end of November I get a email that they could not ship the product in December unless I paid an additional $150 to have it shipped from California. This made me a little disturbed be cause at this point they have had around 2 months to get the order. I sent emails to... read more

Frequently asked questions about Amsterdam Printing

How is Amsterdam Printing rated?

Amsterdam Printing has a 4.3 star rating with 1,417 reviews. 

When is Amsterdam Printing open?

Amsterdam Printing is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com