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AmeriGas Propane
- Propane
- Winchester, TN
About this business
Your health and well-being are what matter most. AmeriGas is closely monitoring coronavirus developments, and remains committed to the health and safety of our customers and employees. For the safety of our employees and customers AmeriGas offices are not accepting walk-in visits to office locations and customers are able to request quotes anytime online. To minimize disruption to your service, we have implemented many business continuity plans across the country to support your families and business throughout this unpreced... read more
Location details
3273 Tullahoma Hwy, Winchester, TN, 37398, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was supposed to get a fill between Oct 20-28. Never showed. Called on the 29th and heard I was on the schedule. Ran out of propane before they got to me. They didn’t even try on the 30th. On November 2 I waited on hold twice for an hour each. Told them the issue and they said someone locally would call me soon and that they apologized. No call, no propane. Waited on hold for an hour on the 3rd, 4th, 5th and am now on hold for the second time today, the 6th. They even put it down as a propane leak today so someone would show ... read more
Carolane- Roxboro, NC I am legally blind and cannot drive. Caroline Roxboro did not answer their phone for me to request a propane delivery for a few days in December 2019. I know from the past if you leave a message, they may not deliver, and thus I have ran out. They prefer you to have regular deliveries, and I wanted to be on-call, since I was a renter. I had been a customer for 13 years, spending an average of $600 a year on propane, and bought 2 sets of gas logs from them. I was weary of feeling like they didn’t value m... read more
Amerigas should not be in business. My tank went dry. We smelled gas. They locked tank at 12AM and never ordered a delivery. We are on auto delivery. No one answers phones. Covid sent this company into the hell hole. Why didnt they deliver and fill my tank? Now i am stuck. i was told to leave the house.. what am i supposed to do??? NO ONE ANSWERS THE PHONES!!!
How can this business have a BBB A+ rating with a customer review average of 1.08? Their customer service is AWFUL. You cannot reach a human on the phone, their website is useless, there is no way to schedule a delivery. The driver is great, the company is terrible. I don't know how they stay in business.
Horrible customer service, have been trying to reach them for a week about our late delivery. On hold for 30 to 45 minutes. Covid is not an excuse to not answer the phone
I had to wait over a month for a delivery do not reccommend
poor customer service, unauthorized charge on my account. do not do business with this company
Have been a customer for MANY years for our summer/weekend cabin. Did online request for delivery and got a confirmation email. The delivery didn’t happen. 20+ minutes on hold to get delivery. Delivery came on Wednesday and driver locked the tank for no apparent reason. I would be ok with that but NO ONE called to tell me. Not an email/text/call to tell me the tank was locked. Unacceptable! Showed up on a Saturday to find locked tank. On hold 30+ minutes to learn that there is no one available on a Sat or Sun to unlock the t... read more
I wish I could give them zero stars. Absolute terrible customer service and management. Had multiple issues with this company at the beginning of the year. We have two propane tanks on our property. One for our home, the other for our greenhouses. A employee filled the wrong tank during a delivery. Although it was his mistake, Amerigas said they would not fix the issue unless we paid more. We finally were given a $150 credit from the incident. However, we soon learned that we were actually going to have to repay that “credit... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 822 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 4:30 p.m.
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