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AmeriGas Propane
- Propane
- Winchester, TN
About this business
Your health and well-being are what matter most. AmeriGas is closely monitoring coronavirus developments, and remains committed to the health and safety of our customers and employees. For the safety of our employees and customers AmeriGas offices are not accepting walk-in visits to office locations and customers are able to request quotes anytime online. To minimize disruption to your service, we have implemented many business continuity plans across the country to support your families and business throughout this unpreced... read more
Location details
3273 Tullahoma Hwy, Winchester, TN, 37398, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amerigas is a horrible company. I contacted them on Monday for a propane delivery to my house and agreed to pay $300.00 since I have elderly parents living with me. They told me they would be out that Monday. I get home Monday and have no propane. Call again on Tuesday and they state they will be out on Tuesday. Get home and still no propane. I then call them and they tell me that they came but my gate was locked and so was my propane tank. I do not have a gate and do not have a lock on my propane tank so no delivery was eve... read more
TERRIBLE customer service. I have been trying to get my propane delivered for 2 WEEKS. Every day passes and we still have ZERO propane. My house is 48 degrees and I have 2 YOUNG children. They say it's not an "emergency" so they cannot expedite my propane and give me a day of when they will be there but NEVER show up. I am FED up. I have already paid for my propane and do not have it. I will be contacting my bank for fraud if they do not deliver my propane TODAY.
I have an 'automatic refill' account with Amerigas. The last time they delivered propane to my tank was in April, 2020. On Saturday, December 7, 2020 My tank was empty. I noticed it when I was starting dinner, but my stove would not light. I could smell a perfume like odor. I called customer service but the office was closed. I used the online website, and tried the customer chat, but it just came back "this page not available". I spent a cold weekend, no stove, no hot water, no heat. I called first thing Monday morning, and... read more
Is this company still in business? Any number I call gets a voice-mail. Customer service is non existent. If I could give them less than one star I would. Do yourself a favor, dont do business with them.
Terrible, unreliable service. I have been waiting 3 weeks for my tank to be refilled. We seem to go through this every winter with Amerigas
I have not been able to talk to anyone in the local office for several months. I understand that the COVID-19 hysteria is causing some difficulties but 2 months is a bit much. Currently I've been on hold listening to bad music for 1 hr and 23 minutes.
Worst customer service I have ever had to deal with.
Their customer service is awful. They bought out our local provider and there is no way to reach someone to address a problem. Today I spent 45 minutes online to resolve a billing problem before the rep informed me that she couldn't do so online and I needed to call. The messages from the online tool always said that I was next in line. I spent 1.5 hours on the phone calling the number the rep gave me before being transferred to a rep and then being disconnected.
This is the absolute worst company I’ve had to deal with in my entire life. I have been trying to get my money back from them since February of 2020. I keep getting the runaround and saying that they are working on it as fast as they can yet nothing has been done. I have been on the phone about five times trying to get this resolved after hours on the phone and here I am still out of pocket. I canceled a request for gas and wanted a refund because I was charged for it and then a month later they delivered the gas without tel... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 822 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 8:00 a.m.
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