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AmeriGas Propane
- Propane
- Winchester, TN
About this business
Your health and well-being are what matter most. AmeriGas is closely monitoring coronavirus developments, and remains committed to the health and safety of our customers and employees. For the safety of our employees and customers AmeriGas offices are not accepting walk-in visits to office locations and customers are able to request quotes anytime online. To minimize disruption to your service, we have implemented many business continuity plans across the country to support your families and business throughout this unpreced... read more
Location details
3273 Tullahoma Hwy, Winchester, TN, 37398, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amerigas is the absolute worst company to work with. I called to order gas on 11/6 and they didn't come out until 11/16 and said there was an issues with my tank so they would send a service pro out, the service pro came out a week later and said there was nothing wrong with our tank so another delivery truck came out a week later only to tell us our tank wouldn't take gas. I have been trying to get ahold of someone for two weeks straight and they all give you the run around. We are now below 5% and I have a 1 year old daugh... read more
Ordered propane Dec 14, 2020 and was notified that delivery window could be as late as Dec 25. Never received Propane. After 5 phone calls and three different additional delivery schedules and supposed expedited service, as of Jan 6 2021, I still have NO propane. Repeated calls and contacts on their website, I have NO propane. I tried the CHAT services on their website and directed them to close my account as of Jan 5 2021. Never responded. Avoid this company!
Avoid this company at all costs. They don't answer emails or phone calls. They don't deliver on a timely matter or even sometimes at all. Prices are outrageous too. I would leave negative stars if I could.
We are supposed to be on a regular scheduled route for gas delivery, yet once again our tank has run dry. We started calling in to get delivery 7 days ago, and have been following up regularly. We have been hung up on more than once, promised returned calls, promised delivery would be expedited, and yet we are still without gas, and have yet had them initiate any communication to us. We have been without working stove/oven and water heaters for 7 days. A few years ago we had a similar incident, with no gas for 3 days in the ... read more
THE WORST COMPANY EVER!!!!!!!!!! I ordered my gas on 12/15/20. Expected delivery was between 12/16 and 12/24/20. It is now 1/6/2021 and I still don't have gas. I have called 9 times and my delivery was supposedly expedited. They ruined my holiday plans and remain without gas to cook and heat in the house. This company needs to be held accountable. I have spent additional money trying to provide a livable environment.
Been waiting for propane gas delivery for 27 days. Each day we've been told 'you are on the schedule, it will be no later than 6pm today.' We now have a part-time job, calling Amerigas every single day, sitting on hold, arguing with their CUSTOMER EXPERIENCE ADVOCATE SPECIALIST. They've had our money since early December and our propane tank is almost empty.
Each time I call I’m on hold for 20 minutes to an hour. Each representative tells me something different, and I’ve not once been able to speak with a supervisor. One rep even HUNG UP ON ME. Why? Because I started to cry I was so frustrated that I’ve been without propane for over 2 weeks. Meaning no heat, so my house is 50°, and no stove/oven...my 4 year old daughter and I have been huddled in front of a space heater eating microwave food for two weeks because of this company. I was out of propane for a week while I waited fo... read more
Contacted Amerigas SEVEN times over the course of 2 1/2 weeks to fill tank because we were low on propane. Despite repeated assurances that the tank would be filled ASAP it never was. When the tank got down to 5%, we found a new propane company that came right out and filled the tank. We cancelled our account.
I've been with "AMERIGAS" for as long as I can remember. I always pay my bill at Delivery. Never had an Issue until Recently - UGH !! My Last Propane Delivery was on Oct. 27, 2020. I have been Calling & Going on their Website to ORDER a Fill ....... I'm on Automatic Delivery, so WHY am I calling ?? I was told by the last agent I had to wait until my Tanks were at 5% to be able to get a Propane Fill TOTALLY UNACCEPTABLE !! So, I had No other choice but to change Companies. Now, I call Amerigas To Come Pick Up Their 2 Tanks, t... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 822 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 8:00 a.m.
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