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America's Best Contacts & Eyeglasses

4.3

About this business

America’s Best Contacts & Eyeglasses is your local destination for eye care and eyewear at affordable prices – including glasses, contact lenses, and eye exams. When you visit you will find our famous offer of 2 pairs of glasses including a free eye exam. Our friendly staff is ready to answer your questions and meet your eyecare needs. Visit us for an eye exam by walk-in or by appointment. From there you can select from hundreds of frames including private and designer labels, as well as the most popular brands o... read more

Location details

3211 Peoples St Suite 55, STE 55, Johnson City, TN, 37604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.3370 reviews
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Elliott Wyant's profile image
Elliott Wyant 
recommend  Recommended
4 years ago

I do recommend them due to the friendliness of the staff and the budget friendly deals, however, if you need your glasses urgently, I wouldnt bother. Had exam on September 12, they said 2 weeks. Today is two weeks, still no glasses. I need them really bad. 

Business response:

Thank you for taking the time to write a review. We appreciate your feedback and your business! 

Leighann Nelson's profile image
Leighann Nelson 
4 years ago

glasses that was made was wrong prescription and then I have also been charged double for the wrong glasses strength and called customer service and she was very very rude.! after I spent 500 on 2 pair your rude really? and then say go have them tested to be sure I think I'll just take my money back this has been a major pain and the customer service stinks!! do not use them 

Business response:

Kim, we appreciate your time and your honest feedback. We apologize that you did not receive the notification that your frames were ready but are pleased to read your overall experience was great! We hope that you will allow us another opportunity to serve you in the future. -Carrie 

Kim Pierce Benton's profile image
Kim Pierce Benton 
recommend  Recommended
4 years ago

Made an appointment. Fast, friendly staff. Only issue is my glasses were suppose to be ready within two weeks from date of service. No one ever called to let me know they were there/ready. I called after three weeks and they said they were there. I would recommend having a person who calls your customers once their glasses are ready. But overall great experience. 

Kathy Decker's profile image
Kathy Decker 
4 years ago

terrible experience....... 

Business response:

I’m very sorry to hear this, what happened? Please take the time to reach out to us so we can help find a solution. If you’d like, please email me at americasbest@nationalvision.com. It’s very important to include the location you visited, your name and your contact information so we can help as quickly as possible. Thank you, Nancy 

Brittany Hughes's profile image
Brittany Hughes 
recommend  Recommended
5 years ago

I had a wonderful experience at my appointment today! The staff is very friendly, and I was done with my appointment very quickly. Dr. Jesse was great! Special thanks to Shima, for being so personable, warm and friendly! Thank you for helping me choose between frames. 

Brittany Kay Hughes's profile image
Brittany Kay Hughes 
recommend  Recommended
5 years ago

I had a wonderful experience at my appointment today! The staff is very friendly, and I was done with my appointment very quickly. Dr. Jesse was great! Special thanks to Shima, for being so personable, warm and friendly! Thank you for helping me choose between frames. 

Ellen Pittman's profile image
Ellen Pittman 
recommend  Recommended
5 years ago

very friendly staff. was in and out pretty fast. 

Allen Rasnick's profile image
Allen Rasnick 
recommend  Recommended
5 years ago

great service ...great price 

Tiffany Nickles's profile image
Tiffany Nickles 
5 years ago

just wasn't the best eye experience I've ever gotten! maybe they were having a bad day? when I picked up my trial pair of contacts after 2weeks they handed them to me in a bag, usually you go put them in to make sure you can see and they feel ok and you get a bottle of contact solution but not here!!! cheap prices go with the cheap experience I guess 

Frequently asked questions about America's Best Contacts & Eyeglasses

How is America's Best Contacts & Eyeglasses rated?

America's Best Contacts & Eyeglasses has a 4.3 star rating with 370 reviews. 

When is America's Best Contacts & Eyeglasses open?

America's Best Contacts & Eyeglasses is closed now. It will open tomorrow at 9:00 a.m. 

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