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American Medical Response

1.3

About this business

Location details

4451 Caterpillar Rd #1, Redding, CA, 96003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3173 reviews
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Diane H's profile image
Diane H 
2 years ago

It has been in excess of two months trying to have a small check reissued by AMR HOLDCO for transportation reimbursement. I have called and left messages during this time on multiple occasions. Once a lady actually answered but said she couldn't do anything, I would need to try back. I did try back, umpteen times and left messages. A second lady finally called me back a month ago. She said they could "absolutely reissue the check but it might take 2-3 weeks." I waited and the check never came. Tried calling again several tim... read more

Janice G's profile image
Janice G 
2 years ago

My mom was transported from *********** to *******************. Transportation was arranged from the hospital to send mom by wheelchair back to her facility. I paid the bill which was in 2 parts but kept receiving statements by mail and e-mail. Even after the checks were cashed the communication for payment continued. I considered this harassment. When you call and state that payment was made you have to talk to a billing associate that is hard to understand, they are unaware if the check cleared showing payment is still req... read more

Samir H's profile image
Samir H 
2 years ago

Send text for $2,272 ************** never received a claim 

Jami K's profile image
Jami K 
2 years ago

Customer **********************,???Noooooooooooo I won't they are criminals in a sense. They have you call customer ********************** and it is a person in *************** who doesn't help just puts ypu on hold and says they will get back in 7 to 10 days... they never do 

John Y's profile image
John Y 
2 years ago

On 9-24-2021 I was transported from Banner Del Web to *************** and as i was facing a Life or Limb situation and the AMR driver removed my glasses and a $1000.00 Gold chain from my neck and placed in a plastic bag but was never returned to me - So i spent 10 days in the hospital without my glasses and I know they stole my Gold Chain 

Fred T's profile image
Fred T 
2 years ago

********* ** AMR are RACIST AND DISGUSTING. Whoever Supervisor with a Grey shirt that came to an accident 3/2 corner of ******* and ******* is disgusting. Had an accident came to my vehicle calling my child 4 year old a name! 

Sue c's profile image
Sue c 
2 years ago

I am currently dealing with this company about transport of .my husband from a skilled nursing facility to the hospital er. Got a couple of vague texts first about a bill for this but no date or phone for the company. After receiving a paper bill for more than $2000.00 I called and spoke to someone (difficult to understand). He was unclear about my husband's ******** number so I gave it to him as well as his supplemental insurance,which came back to him as unknown. Then gave him their toll free number and address. He wanted ... read more

Di P.'s profile image
Di P. 
2 years ago

The actual service provided was great and this would have been 5 Stars. But, same issue with this poorly supported billing process except that they never attempted to send my husband's bill to a collection agency. He has medicare and pays for a supplement that covers approved costs not actually paid by medicare. In April, 2022 his transport was necessary and covered by this. AMR submitted a bill for mileage to medicare and, of course, medicare does not pay mileage without an associated service. He was billed and wanted to pa... read more

Daniel M.'s profile image
Daniel M. 
2 years ago

They are very corrupt. I contacted them of numerous time to have them bill my health insurance. After 7 months they did. I recommend that people keep track of their time they spend dealing with the billing department and them file a civil suit on them. Worst customer ********************** every! 

Frequently asked questions about American Medical Response

How is American Medical Response rated?

American Medical Response has a 1.3 star rating with 173 reviews. 

When is American Medical Response open?

American Medical Response is closed now. It will open on Monday at 9:00 a.m. 

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