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American Medical Response
- Health & Medical
- Redding, CA
About this business
Founded in 1992, American Medical Response is one of the leading private medical transportation companies in the United States that provides ambulance services to more than three million people. It has over 17,000 employees that include paramedics, emergency medical technicians, nurses, doctors and support staff. The company works with several private and public partners to provide public safety services. American Medical Response also has a safety concept vehicle that provides a test bed for technology and design. Its clien... read more
Location details
4451 Caterpillar Rd #1, Redding, CA, 96003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In 2016 I required 911 services. *** 2023 and ***************** on behalf of ******** capital partners is coming after me for 2016 unpaid balance. Hospital and everyone got paid 100% by my carrier back then. I am confused why they waited so long. Couldnt get a logical explanation from the billing staff at AMR, or Collections. I just received a letter and the *** code used is a catch all. NOS. So my carrier saw the Code3 and felt it was over kill. R55 should not have been used 116.9.My Carrier stated they billed incorrectly. ... read more
They are terribly difficult to get in touch with to discuss a bill you keep receiving and shouldnt be in a dialect you can understand. They continue to send a bill for ~$800 even after receiving payment from the insurance company. The insurance company even explained to them that we dont owe any additional cost (per ** code).and they still send a bill.
Business response:
For further review, the consumer is encouraged to contact our customer ********************** department at **************.
I have worked in the medical field for over 10 ********* have NEV** been treated so rudely. I had to call 911 due to my ********** rate were stroke level. My pharmacy was having trouble getting my meds in on ******** was out of them for 3 days. I was very concerned about my ********** rate being so high. My lips were going numb, I was very dizzy, my hands were locked in a crunched position, very nauseated. Needed promethazine to help it.All the girl wanted to do was accuse me of seeking drugs. Kept saying if I go to ** I wou... read more
I received a bill and they are not registered with my insurance company so it was rejected by my insurance. If they chose not to register with the insurance companies then they aren't going to get paid. I would understand if I was with an obscure insurance company but it is their responsibility to ensure they are part of the major networks which I am.
On june 22, i was appalled by the treatment I received by the whole crew but notably the curly haired girl and this other guy w a stocky build. I had called 911 the night before due to shortness of breath and angina. i called again the following night on the 22nd, i was given the 3rd degree about calling two nights in a row. Mind you i had pain and an O2 saturation about 92% several days. I experienced angina on one of those evenings. The crew did not even open up their supplies or measuring instruments. I rode in the back b... read more
Business response:
<p>Please feel free to contact us at ************************* and provide an account or trip number to review your complaint further.</p><p></p><p></p>
5 years ago I was involved in natural environment accident where a heavy iron trash can lid blew off by the wind gust and hit me from behind clearly off my feet. The Mall Southlake Mall called 911 or whomever the ambulance service to assist me. The bill was outrageous for a 7 min commute to *****************. Long store short I reached out to this company to try and work out a payment and they could not be reached. Its like the number and billing I had didnt exist .. This was 3 years ago. So if it went into collection it was... read more
Business response:
It is encouraged for the consumer to contact our customer ********************** department at ************** for further review. Thank you
AMR is a rip off that overcharges as you can see from all reviews.Their practice is obscene to aggravate those that have had serious issues and needed ambulance Transporation with prices almost double of their competition. Then they threaten your credit scores by telling you they will turn you over for collection.This must be stopped. No wonder the insurance companies have to raise our rates due to scammers like AMR who constantly get their requests denied for payment from the insurance company and then try to collect from t... read more
If I could hit NO STARS I WOULD ,,, Why did you remove y review REGARDING THE DEATH OF MY HUSBAND ON YOUR AMBULANCE JANUARY 21 ***** You THOUGHT MY HUDBABD WAS ON DRUGS ALL THREE TINES *** CAME YOU KEFT MY HUSBAND LAYING IN THR PARKING LOT ALMOST 20 min No LIGHTS NO SIRENS COMING OR GOING YOU FIDNT THINK IT WAS A ENERGENCY TET HE DUED 2 min after you left 4 min from hospitalLETS DONT FORGET 911 who had me on hold 10 min when they finally answered and dispatch said he was breathing fine PLEASE TELL. ME WHY A NURSE ****** AND ... read more
AMR charged my mother for two trips, one for $250 and one for $237.09. We paid them $250, and instead of paying off the bill that was $250 they split the payment between the two bill which caused my 75 year-old mother to get confused about the bills. The people who called her about the bills where insulting and were flat out harassing her. Even the people calling about the bills couldn't explain why the amounts due didn't match. Be very carful about anything you owe to this company.I gave them 2 stars because the actual peop... read more
Frequently asked questions about American Medical Response
How is American Medical Response rated?
American Medical Response has a 1.3 star rating with 173 reviews.
When is American Medical Response open?
American Medical Response is open now. It will close at 6:00 p.m.
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