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American Medical Response
- Health & Medical
- Redding, CA
About this business
Founded in 1992, American Medical Response is one of the leading private medical transportation companies in the United States that provides ambulance services to more than three million people. It has over 17,000 employees that include paramedics, emergency medical technicians, nurses, doctors and support staff. The company works with several private and public partners to provide public safety services. American Medical Response also has a safety concept vehicle that provides a test bed for technology and design. Its clien... read more
Location details
4451 Caterpillar Rd #1, Redding, CA, 96003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On March 15, 2023 my family had to call an ambulance for me in which AMR were the ones to respond. Later that month I got a bill from AMR in the amount of $425.74. My insurance company then sent me a check for $125.74 which I sent to AMR at their request with a check for $300 and paperwork stating that if I paid the bill in full within 30 days, I would get a $100 gift card in the same envelope. AMR then sent me a bill for just the $125.74 we called AMR and they stated that they never received the check from the insurance com... read more
Business response:
The consumers concerns have been reviewed. At this time, the account has been placed while the account is reviewed further.We would like to thank the consumer for bringing the concerns to our attention and apologize for any inconvenience this may have caused.
This company is a scam!! Been taking money from our account for almost a year when we have never used their services. When I politely called to inquire I was yelled at by rep. **** never seen anything like this.
Business response:
It is encouraged for the consumer to contact our customer ********************** department at ************** for further assistance.
I would give them 0 stars if I could. I have lost hours of my life talking to their billing department as they never match the payment from my mother's secondary insurance to her account. They have been wrong every single time. If you have a choice, do not use their services. If you don't have a choice, please investigate whether your insurance company paid them, as their internal accounting is the worst.
Joke of a service... My sister was transported from ***************** to a hospice house to die and these people have the nerve to send my grieving mother a bill for their service... What kind of business does this?
Hospital used AMR to schedule transport for my husband to go to hospice. AMR WAS scheduled to arrive at 4:00pm then it was 6:30pmthen it was 9:00 , then we got the update they couldnt transport tonight because they were so far behind that the night team at his destination couldnt admit him . Thanks AMR for making a very delicate situation absolutely worse.
A greedy and money-grubbing company with which the issues are beyond measure. Dealing with them has been nothing but strife for over 7 months of my time for one bill. Regrettably called them and had transport to hospital less than one mile away due to worsening condition. Received of a staggering ~ $2100 bill for going 0.8 miles from my home to hospital. While applying for financial aid, you have to "call" them first, and give private info over the phone so they can check if you "qualify". Workers are from overseas, so under... read more
This Company is the worst I was transported Via ambulance from work to the ** on 01/20/2023.I have called and spoke with numerous people to have them bill my insurance they do not take any messages or document the calls. Also my claims department has called them as well they do not document the calls for reference. worst company for billing.**********
Scammers!We're having 0 copay for any emergency services (including out-of-network), amr sent a bill to our insurance for $2700, agreed to discount so the insurance paid them $1300 and now they're asking the rest from us.
Did not pay anything-treated sending me collections even after I paid the agreed amount.Horrible experience
Frequently asked questions about American Medical Response
How is American Medical Response rated?
American Medical Response has a 1.3 star rating with 173 reviews.
When is American Medical Response open?
American Medical Response is open now. It will close at 6:00 p.m.
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