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American Home Improvements
- Contractors
- Knoxville, TN
About this business
General contractor
Location details
11028 Terrapin Station Ln, Knoxville, TN, 37932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The windows are of excellent quality, and the Customer Service is an A+ Kudos to Wanda!!
What� s wrong with Charlotte giving a review? Does the company not want positive or negative feedback? People give reviews all the time about all kinds of whatever need to be done. It appears there are more negative comments on work done than positive. The consumer is the one paying for work. The customer has a right to give a review. I can hardly believe someone from this company would complain that unfortunately Charlotte gave feedback. How does that even make sense for this company? .
Many promises made, and broken. It started at the signing of contract. Matt L stated that they would have a crew start in 3 weeks and it would be done 3 weeks from then. They did not start for a year, and the crew was one man. Quality of work was substandard. They did not get a permit for the work (required by law). Management (including owner Cristy Mxxxxx Sxxx) ignored many calls and messages. They cut corners, then when I said something about it, they said that those details were not in the contract or that I had refused ... read more
Business response:
According to the US Department of Commerce, construction and contracting businesses have the highest failure rate of any other business. Up to 96% of these companies fail before reaching 10 years in business. Our company has been in business for over 20 years. We havent stayed in business this long by cutting corners, doing sub-standard work, and lying to our customers as Charlotte has suggested. As a matter of fact, we have thousands of happy customers who are pleased with our work and our company. Unfortunately, people lik... read more
I absolutely love my bathroom redo. Pepe did an excellent job on everything he did In my bathroom. I had all the later wall removed from the bathroom. I had my bathroom door made wide enough that I can now get my walker inside the bathroom. Pepe did all the electric work and plumbing. He also did the sheet rock, painting, and crown moulding and the floorboard work. He also installed the flooring. The new shower he installed for me was custom built to fit my needs as a handicapped person. I have a custom seat, shower head nex... read more
It has been almost 4 years since this company supposedly did the batting and siding on my home! Each time we called to get something repaired,(falling off) Got the man that does this broke his arm, next broke his leg! It went on and on. They hired a sub contractor to install my siding! I should have known when they showed up! Most of the equipment did not work! Used metal side cutters which left the rough cut! It shows on the siding cuts, and numerous L channel cuts around the windows! The South side of my home, the siding d... read more
We hired them on May 5th 2023. 100 days later we ended our contract. They told us in their contract that the job would be done in 3 to 4 weeks. We called repeatedly to get a start date. All phone calls were a waste of time. Three times we were supposed to get a call back from the person incharge. Never happened. We were told over the course of 5 weeks, they were finishing a job and we were next on the list. Be very careful with them.
Well, the Job is completed, in Their minds!! I have Numerous pictures of so many things I quit counting, that need to be re-done/repaired/completed! I finally, gave up & agreed to give me a discount & I will hire someone else to complete the "Jobs" ..I had metal on the windows, siding & several numerous things to be done in original contract! This is The Worst Company I've ever dealt with in my entire life!! The work is so Shoddy & they offered to send their non- speaki... read more
"Folks needing siding or window frames covered in metal..Beware! Will write more later! Remember, I warned you!! Started out with a really nice salesman,job isn't finished yet..siding has been removed in several places and repaired this far..I watched some of the work & had them to re-do as I come from a construction background & have hung siding and broke metal for windows & hung gutters myself, etc., etc., etc! ...so far, nerves are Shot!! Couple Migraines, arguing with salesman, 1 person out of Four partially..spoke our l... read more
Very poor communication.
Frequently asked questions about American Home Improvements
How is American Home Improvements rated?
American Home Improvements has a 4.5 star rating with 1,129 reviews.
When is American Home Improvements open?
American Home Improvements is closed now. It will open at 7:00 a.m.
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