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American Freight Furniture & Mattress
- Retail
- Denham Springs, LA
About this business
Retail of furniture, mattresses and appliances
Location details
10076 Crossing Way, Denham Springs, LA, 70726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I ordered some end tables from the Cahokia IL , to come to find out 3 weeks later that those tables had been discontinued. I went to the store off Page Ave in St. Louis were I was greeted by Drew I was returning a chair that was damage and he let me swap my chair out for one of the chairs he had in the store. Not only that I told him the issue I had with the ends tables I ordered from Cahokia location that was discontinued and Drew was nice enough to help me find some tables in his store and was able to order them on top of ... read more
Condition of item not as said on website
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call **************so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
Purchased a GE Profile slide in gas range 1/22/21. I hired a professional plumber to install. I expected to pay less for a scratch and dent but not for an unsafe, broken, hazardous item. I was told item was open box never sold before. Range has a completely broken gas line that connects to regulator. Not sure anyone bothered testing item out before re-selling. It should be illegal to sell untested and unsafe products. Store wants me to contact manufacturer. Item should have never been sold in the first place!
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call **************so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
I'm a regular shopper here for an apartment complex that needs appliances a few times a month. Always a good experience
Business response:
Thank you for your review. We appreciate your business!
Never, Ever Again! I am a first time American Freight (AF) buyer who just purchased a $769 refrigerator online on October 12, 2020. It was a VERY negative experience, start to finish, as follows: • Forced Purchase of Needless Accessories: The site checkout process forced me to purchase an unneeded Water Hose attachment. I tried three times by trying to conclude my purchase of the fridge without buying this add-on accessory. I simply did not need it. But, the site forced me to order it and place it in my online cart before al... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call ###-###-#### so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
Alan was very helpful.
Business response:
Thank you for your review. We appreciate your business!
have to agree with a few other qp. DO NOT waste your hard earned money buying anything from American Freight. I am having a horrible experience with them right now, and I can tell you once they get your money, it's over. I purchased a lawn tractor, paid to have it delivered It never started and this was in October. They said I received what I paid for. I guess I did if I bought a lawn ornament. Like another reviewer stated. Next step BBB. Horrible customer service, and forget about trying to get a repair appointment. BAD
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call ###-###-#### so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
Do not back their product, do not back the extended warranty that is sold either. Bought couch and oversized chair, with the warranty that covers "EVERYTHING". After a year both pieces of furniture started falling apart. Made a claim with them, and was told rips due to unraveling is not covered by them or the warranty. DO NOT DO BUSINESS WITH THIS COMPANY!
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call ###-###-#### so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
As a Traveling Frontline Worker, I've been a long time customer with American Freight for many years throughout several states. It wasn't until my recent experience in Miami, FL, that l had tge most horrible disappointment with this locations store (Marc) AND regional managers (Jay K.). Not only did this store mishandle my delivery date, delivery process and not have all of my promised items in stock but l had to be subjected to the unprofessionalism, rudeness and attitudes, like I'm a bother because of THEIR flub up. So cus... read more
Frequently asked questions about American Freight Furniture & Mattress
How is American Freight Furniture & Mattress rated?
American Freight Furniture & Mattress has a 2.5 star rating with 772 reviews.
When is American Freight Furniture & Mattress open?
American Freight Furniture & Mattress is closed now. It will open at 10:00 a.m.
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