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After 430pm & Holidays Call
425 Austin Ave, Waco, TX, 76701, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Extremely disappointed with this company, and their lack of customer service. They deducted $350 from my bank account without my authorization for this amount. My premium jumped from $40 a month to $350 cause I did not die before I turned 70 yr.old. Regardless, I was not notified of this change and when I found out (due to bank overdraft) I called and tried to cancel my policy. Policy cancelled but delay after delay in refunding my 350 dollars. I was told by 3 different customer service rep that I could email a copy of my ba... read more
Business response:
Ms. ****** was mailed a letter on March 1, 2017, more than 60 days prior, advising her of the increase in premiums in accordance with her policy provisions in her policy contract. In attempt to verify that the draft for $350.38 cleared her bank account for refund we requested a bank statement. We continued to only receive record of our draft; but, nothing showing where the draft cleared her account.
American Amicable Life Insurance Company of Texas has a 1.6 star rating with 55 reviews.
American Amicable Life Insurance Company of Texas is closed now. It will open tomorrow at 9:00 a.m.
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