American Amicable Life Insurance Company of Texas

Nate Pilate 

on BBB

3 years ago

I'm brand new working as an agent - I've always heard great things about American Amicable. From their underwriting team to their customer service, they've so far exceeded my expectations. Very courteous and professional, they see to it that my questions are answered and my clients are taken care of. AMAM has those old-school ethics of giving white-glove service to their customers, something you don't see too often these days with other companies! Great job American Amicable, I love doing business with you! 

Jeffrey J 

on BBB

4 years ago

It really seems like a scam of manipulations to defrauding people. I was wrong for signing up and I will retract and terminate this agreement at once, stop payment with bank or change my account to a newer account. Everyone has been reporting same pattern of America Amicable Whole Life Insurance and pulls the cancelation process behind the opening stuck in status as long as it can for payment. I am being charged currently $75.00 per month on a whole life Insurance policy in the amount of $7,000.00 for lifetime coverage. Didn... read more

John B 

on BBB

4 years ago

I started doing business with American Amicable in mid-2018. I looked 6 months for something that would take care of my family and the salesman and customer service have only done what my agent promised. I had a payment issue and like that they had a solution. Last week a friend of mine was buried with the coverage I have and they were able to get everything she had wished. Normally people share their bad situations because that is what we see on the news but forget to big credit where it is due. Here to stay! Thanks AA. 

concerned consumer 

on BBB

5 years ago

This insurance company is conducting behaviors with peoples personal information that is very unbecoming and deceptive. An agent in Illinois visited me and several other employees within the building back in November of 2019. Each of us signed up with this company for policies. The agent informed us that we would receive copies of the original application and policy in the mail within 30 days. The policies, nor the copies of the original applications never arrived to any of the employees that signed policies with this agent.... read more

American girl 

on BBB

5 years ago

This company has some very questionable practices. The client services department is very rude and defensive when you call in to speak with someone. I signed for an insurance policy on November 14, 2019 with Agent M**** in Chicago. I signed up for payroll deduction. A few other employees signed contracts as well. Mr. M**** the agent, informed me that I would receive a copy of the application and a copy of the policy in a few weeks in the mail. I never received a copy of the application or the policy in the mail. It has been ... read more

EA J 

on BBB

5 years ago

0 stars! Horrible company! This company has already lost millions due to fraud. Do your research before working with this company! The agent lied saying she represented my mortgage company and offered a disability insurance, but gave me a term life policy when I already have one (she seen it and put it in the application) worth three times more than theirs. And it’s a third of their cost. The agent lied when she came to my house and she lied in her dispute letter after I wrote a complaint letter. 

Christine J 

on BBB

5 years ago

I've been a policy holder for six years now. At the beginning my agent contacted me occasionally. I haven't heard from him in quite a while. American Amicable hasn't been in touch for a long time, either, I hope to catch up with someone before long. I much prefer to occasionally hear from people I do business with, especially those who deduct my premiums automatically. I saw some not so good reviews out on the web, which made me do some searching. 

Grant L 

on BBB

5 years ago

American Amicable has always been my carrier of choice! They have the best customer service of any carrier we work with! They have great pricing and I will always use them when possible 

Michael B 

on BBB

6 years ago

I have been an agent working with American Amicable for over a year and being new to the industry. The customer service here is one of the best to work with. To protect both the customer and the Company we need to verify everything. They protect the company and the customer I am proud to work with them.