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Amazon Home Warranty

4.0

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Location details

19 W 34th St 11th floor, New York, NY, 10001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,877 reviews
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Melanie W.'s profile image
Melanie W. 
4 years ago

He did fantastic! Extremely knowledgeable, polite, good at explanations, patient and personable. Thank you for all of your help, Angel Santiago!  

Timothy H.'s profile image
Timothy H. 
4 years ago

Pleased with the service I have received so far as we move into a New house 

Teddy B.'s profile image
Teddy B. 
4 years ago

I just switched to AHW from AHS and already happy! The customer service was a lot smoother than AHS in years. Jeff Stokes was really nice and professional and helped me without being pushy. Thank you for your service. 

Raymond K.'s profile image
Raymond K. 
4 years ago

Great Price, Agent was not pushy. Haven't had to use they yet 

David J.'s profile image
David J. 
4 years ago

I've had numerous problems with the previous Home Warranty company I was dealing with for years as far as the quality of service received, technician professionalism, products received as replacement, to overall price. Upon weighing my options I went with Amazon Home Warranty due to overall price, locked in prices, package plan as a whole, great BBB rating, and strong customer reviews. Steve W was a pleasure to speak with and was very knowledgeable. All of my concerns and inquiries were addressed and left me with a stron... read more

Curt B.'s profile image
Curt B. 
4 years ago

I chose Amazon due to the reviews. I have been shopping around for lower prices. I am currently with a home warranty plan but I am paying alot for it, been with 3 yrs now and great service just a little pricy for my taste. So Amazon was 1st choice in switching over due to price and reviews. Waiting on grace period now. Hopefully I will not need but i will review again after my 1st service call if any. So far experience been great with ease of purchase and contract review and got a call immediately after signing up. 

robert m.'s profile image
robert m. 
4 years ago

Jeff was knowledgeable and friendly. We're saving almost $800 over three years by changing to Amazon Home Warranty. Also saving $15/service call. Very happy! 

LouAnn Pyatt H.'s profile image
LouAnn Pyatt H. 
4 years ago

Jeff was so nice. He answered all my questions. Was not pleased with the other company I had and when my cousin called me with Amazon Home Warranty I was glad to change. 

stephen s.'s profile image
stephen s. 
4 years ago

I cannot describe the amount of issue we had with Amazon home warranty. To start after, we signed up, there was no further contact, Actually time when policy started, or information that showed me what covered in writing. We file our first claim and it was denied because we didn’t hit our first month since to policy started. The time difference was 6 hours and Amazon Home Warranty customer care offered no help. A few months later we had another issue with something different. It took about three weeks to get resolved. The or... read more

Frequently asked questions about Amazon Home Warranty

How is Amazon Home Warranty rated?

Amazon Home Warranty has a 4 star rating with 1,877 reviews. 

When is Amazon Home Warranty open?

Amazon Home Warranty is closed now. It will open tomorrow at 9:00 a.m. 

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