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Allen Samuels Direct
- Used Car Dealers
- Fort Worth, TX
About this business
Allen Samuels Direct is the place to purchase a vehicle with it's confident 172 rigorous point inspection by our ASE Certified Technician as well as our exclusive 30 Day Promise! Tired of the old you bought it you keep it attitude? Allen Samuels Direct says if you don't love it, bring it back within 30 days! We believe in purchasing from a Friend in the Business, with the lowest miles, lowest price, highest quality vehicles in town! "Your Friend in the Car Business with a New Way to a purchase quality vehicles for less!"
Location details
1661 Airport Fwy, Fort Worth, TX, 76040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great
Business response:
Saquita , Thank you for the review and please let us know if we can ever assist with any of your vehicle needs. Don't forget about your Free Oil Change : )
Excellent people...
Business response:
Thank you.... That means a lot to us
Peter contacted me right away. He was very professional and helpful. I would recommend him to a friend.
Business response:
Thank you very much for the review and we are very happy to hear abut your experience with Peter.
If you're looking for overpriced vehicles that are not pre owned certified and are not as they are displayed online, this is the right dealerships for you. On their website it clearly states each vehicle undergoes a rigorous 172 point inspection, however when I viewed several vehicles in person I immediately found many serious mechanical problems and I'm not even a certified mechanic. Secondly the management at this location have know idea of what customer service is or means. Justin the GM and his side kick David the sales ... read more
Business response:
Gino,I am shocked by your experience based on our 4 star overall reviews.At Allen Samuels Direct we work hard to stock inventory that we’d put our own family in and ALL have been inspected by master mechanics, my staff and I are incredibly sorry about your experience, our reputation and integrity are very important to us.I am unfamiliar with the situation you are referring to, I would greatly appreciate if you would call me to discuss further so I can address the issues you had and any possible misunderstandings to make this... read more
Sales person Tatia was great and very helpful. Once I got to financing, the young man was friendly and easy going. But my payments were $65 higher than competition. Same car, same rate.Priced difference less than 300 dollars..hmmm? Although I don't buy from them. I would recommend them for there complete sales team service and very clean facility. They priced my trade very well. Approval and paperwork came quick. Had i signed. I could have been in and out under a hour. I didn't get that service or pampered from the dealershi... read more
Business response:
Reggie, Thank you for the review and the kind wordsWe are sorry that we weren't able to work everything out and hope we can earn your business next time
I live out of state and was going to make a trade once I moved to the DFW area. After being told several things from the sales reps and manager, they backed out of everything and then gave the car to someone else when I was on my way to the dealership to make the trade. They acted as if nothing happened. Though they have very nice cars, the employees are your typical used car salesman with no regard to the costumer. I have also had several other friends of mine experience this same thing from Allen Samuels Direct. My recomme... read more
He was very helpful and go me where I needed to be
Business response:
Thank you Megan and we are very pleased that everything worked out perfectly for you
The experience was awesome, but the sold the vehicle I had my eyes on.
Business response:
Cheryl, Thank you for the response and although we are very happy about your experience we are also concerned that we weren't able to locate another car just like the one you were looking at. Please contact our General Manager Justin Carr as he is fully aware of your review and ready to assist
Great experience very polite people and I have heard horror stories about buying cars and it takes all day I was literally there from start to finish and hour and half very smooth experience. I have been recommending them to anyone looking for a car they have all kinds and their service will not disappoint.
Business response:
Maukeshia , We can't Thank you enough for taking time to write such a nice review. It was a pleasure meeting you and we look forward to seeing you in the future Your Friend In The Car BusinessAllen Samuels Direct
Frequently asked questions about Allen Samuels Direct
How is Allen Samuels Direct rated?
Allen Samuels Direct has a 4.4 star rating with 873 reviews.
When is Allen Samuels Direct open?
Allen Samuels Direct is closed now. It will open tomorrow at 9:00 a.m.
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