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Allen Samuels Direct
- Used Car Dealers
- Fort Worth, TX
About this business
Allen Samuels Direct is the place to purchase a vehicle with it's confident 172 rigorous point inspection by our ASE Certified Technician as well as our exclusive 30 Day Promise! Tired of the old you bought it you keep it attitude? Allen Samuels Direct says if you don't love it, bring it back within 30 days! We believe in purchasing from a Friend in the Business, with the lowest miles, lowest price, highest quality vehicles in town! "Your Friend in the Car Business with a New Way to a purchase quality vehicles for less!"
Location details
1661 Airport Fwy, Fort Worth, TX, 76040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Dealer was responsive; unfortunately vehicle was above book value which the dealer acknowledged and there wasn't much willingness to negotiate. Did not end up purchasing.
Business response:
Thank you WandlWe have changed our purchasing processes so please give us another chance to Earn your business
Wasn't honest about the interest rate tried to make me believe that they were helping me when actually they were 100 dollars over what the monthly payment should have been.
Business response:
We are very concerned with your feedback and ask that you please reach out to Justin Carr at your earliest convenience so we can better understand and resolve this issue from happening again
They responded quickly to my questions
Business response:
Thank you for the feedback Kim as we strive to respond in a very timely manner
The Salesperson greeted us as we pulled into their lot and answered all our questions. His manager also came out to greet us and answered more or our questions. We were also greeted by others who participated in clarifying details regarding the vehicle. Negotiations were quick, as was finalizing the financial and purchase agreements. They have been helpful on the phone with all our inquiries.
Business response:
Herman,Thank you so much for the review! Our Team couldn't be happier that you enjoyed your experience from start to finish
First class all the way! Sent me a personalized video walk through of the vehicle within hours of showing interest in the vehicle online! Amazing!!!! Again, top notch!!!!
Business response:
Slick68, Thank you for the reviewThe personalized video is a rather new concept that we started roughly 2 months ago as we are very pleased that you enjoyed itExcellent feedback
professional people. low pressure atmosphere.
Business response:
Zac, Thank you for the review as we strive to improve dailyOur mission is to turn the car buying experience into something it should be and that's Enjoyable
They have followed up with me very nicely.
Business response:
Thank you for the review. Responding to all inquiries in a timely & professional manner is very important to us
Del was a great salesman. He was very helpful and professional
Business response:
Ed,Thank you very much for the review Its means a lot to all of us
Very good good and polite customer contact
Business response:
" Lets be Friends " was started in 1982 from our owner Allen Samuels. This is exactly the type of service we believe in from the top on downThank you for the review
Frequently asked questions about Allen Samuels Direct
How is Allen Samuels Direct rated?
Allen Samuels Direct has a 4.4 star rating with 873 reviews.
When is Allen Samuels Direct open?
Allen Samuels Direct is closed now. It will open tomorrow at 9:00 a.m.
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