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Allen Toyota located in Gulfport, MS is proud to be one of the premier car and truck dealers in the MS Gulf Coast area
11397 Helen Richards Dr, Gulfport, MS, 39503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Service department could not have been more rude and they certainly did not rekey to the tech what was wrong with the car , all they care about is if you got a new car , if it’s over 5 years old they will find a reason to put a another engine in your car .. this place is a Joke!!!
Business response:
Jeremy, thanks for sharing your concerns and we apologize for any confusion. There were several mechanical issues with the vehicle’s engine that raised immediate concerns in our diagnosis. We are happy to hear that one of the issues with the vacuum line has gotten fixed and hope the other issues we pointed out in our diagnosis will help you further. We understand automotive issues can be a frustrating experience and apologize if our conversations ever came across rude. If you have any questions, just give us a call at 228-89... read more
Tristan and Nicholet were both absolutely spectacular with helping me buy my new car!! Friendly, professional, straight forward, and absolutely my best car buying experience, bar none!! I love my car and the dealership at Allen Toyota❤💯
Called and got a 7:45 appointment and 2 hours still waiting after being told it would be no more than 1 1/2 hours. Took them and hour before they even popped the hood. Don’t make appointments if you don’t keep a schedule. Disappointed
Business response:
Rick, We apologize for the prolonged wait you're having this morning. We had vehicles coming in with additional services and issues other than what they had appointed which extended maintenance services for other customers. Regardless, your wait time was too long and we'd like to offer a remedy for a future service. You may contact our Customer Relations Manager Scott at 228-687-1334 or email at customerrelations@allenautomotive.com for a resolution. Thank you.
My husband knows I’m a procrastinator, and with 2 girls and a little boy on the way it was time to upgrade our vehicle... well thanks to him and Evan Cannon we finally did it! I couldn’t be happier! Thank you!
Business response:
🎊 Congratulations Brittany on your beautiful Highlander! 🎊 Thank you for recommending Evan and our team!
I stopped by last week to “just” go over my options of turning in my lease for my 2018 Toyota Camry and walked out with a brad new 2020 Camry!! Kelvin Murphy walked me through the process along with the whole management team. They were all so helpful, kind, professional and willing to work with me so I could get the car I wanted at the price I could afford. It was literally the fastest, easiest, stress-free experience I’ve ever had with any dealership! I am so glad I stopped in at Allen Toyota. I now consider it HOME for all... read more
Business response:
Congratulations Hope on your brand new 2020 Camry! Kelvin and our team are grateful for the opportunity to serve you and appreciate your recommendation of their work!
Allen Toyota made the car buying experience extremely pleasant.
Business response:
Thank you Tricia for your recommendation and Congratulations on your purchase! We are happy to serve you!
We have 3 Toyota dealerships in our area. None of them wanted to work with us on trading in our 2019 Rav 4. I did some looking online and found Allen Toyota. I messaged them and they matched my trade in and gave a better price for the XLE Highlander 2020. We made the deal over the phone. Stephen drove my Highlander to Moss Point and We drove from Mobile Al. to Moss Point. signed papers. I got my 2020 Highlander and had AWESOME CUSTOMER SERVICE.
Business response:
Thank you so much!! We really strive to give our customers a positive experience that is stress free as possible ! If you know anyone looking for a vehicle , Please feel free to give them my contact information Heather .. I will be happy to set things up for them as well ~~Peggy, Internet Manager at Allen Toyota
Yesterday, Saturday, September 19th, I had the privilege of working with Kelvin in purchasing my new to me car. He was professional, knowledgeable, and patient. I was dreading having to purchase a new car because of the "salesman" mindset. I was wrong. There was no hassle at all. The purchase was painless because of Kelvin's professionalism. Thank you, Allen Toyota!
Business response:
Trena, thank you for recommending Kelvin and our team! Your satisfaction is our top priority and CONGRATULATIONS on your purchase!
Excellent cusdtomer service in sales and service!
Allen Hyundai has a 4.3 star rating with 499 reviews.
Allen Hyundai is closed now. It will open on Monday at 8:30 a.m.
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