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All Star Toyota of Baton Rouge
- Car Dealers
- Baton Rouge, LA
About this business
Location details
9150 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
All Star Toyota I had a wonderful, hassle free car buying experience at this dealership. Pat and all the staff that I dealt with were great!
Business response:
Mona, congratulations on your new vehicle purchase! We are so happy our team was able to get you into the exact vehicle that met all your needs! Welcome to the All Star Family, and we hope you are enjoying your new vehicle!
Long wait I called an made an appointment and it was scheduled for 7:30AM Saturday. I was there on time for my appointment to get my tires rotated. My low pressure tire light had been coming on so I asked if they could check to be sure I didn't have something in 1 of my tires. The service guy came back and said I did have something in 1 of my tires and also recommended I change the cabin air filter. I said okay to both and after 3 hours my car was finally done. I was there 3 hours for a scheduled tire rotation appointment. T... read more
Business response:
Stacy, thank you for taking the time to share your recent service experience with us. We apologize for the extended wait time you experienced on Saturday. It is our goal to completely satisfy all of our customers.We apologize for the experience and hope you will give us another opportunity to earn your business. Have a great day!
POOR SERVICE Can't seem to get anyone in service department to communicate with you. Every time my brand new RAV has gone in for service - it seems to have been forgotten about and when attempt to contact service manager, never can get a response. They do not return calls or emails back. I know people are busy -but this is NO EXCUSE!!! I am very busy myself and do not have time to keep trying to contact them to get something done right that should have been done right in the first place!!!!!!!! VERY POOR CUSTOMER SERVICE!!!!... read more
Business response:
Lisa, we understand your frustration and apologize for the inconvenience we have caused. Our team is trained to meet much higher expectations. Your feedback is being shared with our team so this will not happen again. Our apologies for the lack of communication.
Long wait I called an made an appointment and it was scheduled for 7:30AM Saturday. I was there on time for my appointment to get my tires rotated. My low pressure tire light had been coming on so I asked if they could check to be sure I didn't have something in 1 of my tires. The service guy came back and said I did have something in 1 of my tires and also recommended I change the cabin air filter. I said okay to both and after 3 hours my car was finally done. I was there 3 hours for a scheduled tire rotation appointment. T... read more
Business response:
Stacy, thank you for taking the time to share your recent service experience with us. We apologize for the extended wait time you experienced on Saturday. It is our goal to completely satisfy all of our customers.We apologize for the experience and hope you will give us another opportunity to earn your business. Have a great day!
POOR SERVICE Can't seem to get anyone in service department to communicate with you. Every time my brand new RAV has gone in for service - it seems to have been forgotten about and when attempt to contact service manager, never can get a response. They do not return calls or emails back. I know people are busy -but this is NO EXCUSE!!! I am very busy myself and do not have time to keep trying to contact them to get something done right that should have been done right in the first place!!!!!!!! VERY POOR CUSTOMER SERVICE!!!!... read more
Business response:
Lisa, we understand your frustration and apologize for the inconvenience we have caused. Our team is trained to meet much higher expectations. Your feedback is being shared with our team so this will not happen again. Our apologies for the lack of communication.
Most rude sales person ever I was attempting to purchase a new Tacoma and "danny" with the Internet Sales department was the most rude salesman I have ever encountered. After having such a horrible experience with him I happily purchased a new 2017 Tacoma from a dealership in Orlando. Don't even waste your time with Lakeland Toyota!
Business response:
Hello Chris, Thank you for your time to post your comment! Though this is not the type of service we as a management team wish to hear or read about - it certainly will go a long way in providing counseling and training as needed! My name is Rita Garrison and I am actually Danny's manager in the internet department - and after reading your post I certainly want to speak with you further. Certainly you owe me no time nor the courtesy of a phone call.....but I would greatly appreciate obtaining the details of your visit. Feel ... read more
leased my 2016 Highlander with JENNIFER TOWERS! This is my second vehicle from Lee Toyota in Topsham. Jennifer has been my sales agent both times we've made a purchase. We have been very pleased with her knowledge of the vehicles and promotions going on. We will definitely purchase a vehicle here again! Jen and everyone at Lee Toyota go above and beyond to make sure we are satisfied customers!
Thank Daniel Delgado Thank Daniel Delgado for a grate service in my toyata camry 2014
Business response:
Hello Markos, Thank you for your time to post regarding your recent visit with our service department! We value each and every customer and customer input goes a long way in assisting us to continue to grow while providing quality customer care. Please, reach out to myself, GM Rob Siefke, or Service Director Rich Lupo with any insights or comments that may need addressed! Regards, Rita Garrison E-commerce Director Lakeland Toyota
Car owner My name is Martin Hernandez I was at Lakeland Toyota on 11-19-16 for service on my 2015 Toyota Corolla thanks to manny turino I was in and out of there in no time thank you manny
Business response:
Hello Martin, Thank you for your comment, your business as well as for your time to post your review! We appreciate your business! Regards, Rita Garrison E-Commerce Director Lakeland Toyota
Frequently asked questions about All Star Toyota of Baton Rouge
How is All Star Toyota of Baton Rouge rated?
All Star Toyota of Baton Rouge has a 4.5 star rating with 3,039 reviews.
When is All Star Toyota of Baton Rouge open?
All Star Toyota of Baton Rouge is closed now. It will open tomorrow at 9:00 a.m.
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