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All Star Hyundai
- Car Dealers
- Baton Rouge, LA
About this business
If you re looking for America's Best Warranty, then you'll find it at All Star Hyundai of Baton Rouge. We combine unsurpassed customer service with a diverse lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have New, Certified, and Pre-Owned vehicles to meet any needs on our lot. After choosing your perfect vehicle, our finance team will build you a personalized lease or loan deal. We also offer a full Hyundai Service Center, making us your one stop auto shop destinatio... read more
Location details
10313 Airline Hwy, Baton Rouge, LA, 70816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
smooth process Larry Sykes was my sales rep and he was very professional and very informative of everything, process went smooth and easy . would most definitely recommend.
Business response:
Hello! We are very pleased to know your experience went well and our Sales Team provided you with excellent customer service, making the process a smooth and easy one. We appreciate your business with All Star Hyundai. We certainly hope to earn a 5-star rating on your next visit with us.
No complaints here !!! Searched all over for a Hampton Grey Sonata and found one in transit. The purchase was quick and smooth. The hour drive was worth it. Thanks for everything Rodney.
Business response:
Felicia, thanks for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new Hampton Grey Sonata, and should you ever have any questions, please don't hesitate to ask us at All Star Hyundai.
Excellent experience, got what I needed in 2 hours.
Business response:
All Star Hyundai appreciates the 5-stars and feedback!
Dealer responded in a timely manner
Business response:
Hi Jerome, Thank you for your positive review and sharing your experience. We are looking forward to your next visit with us here at All Star Hyundai for any of your future automotive needs.
After getting an appointment set up, I drove 3 hours to the dealership to be met with, "the car is sold." I spoke with the manager and miraculously the vehicle appeared, it was being used by a sales associate, or associates friend. The salesman takes me to the car and the car is filthy. There's red stains on the back of the seats, like kids been playing, the floor is full of dirt, looks like someone's personal vehicle. I presented paperwork, the salesman basically argues with the bank about how he do things, and the bank had... read more
Business response:
Hi, Thank you for sharing your review. Your feedback is important to us and we would appreciate the opportunity to speak with you to address your feedback in regards to your sales experience. Please contact us at your earliest convenience. Thank you, Customer Relations Manager reviews@allstarautomotive.com
(Service-less ) Horrible! Rude. Refused to do recalls on my vehicle, would not communicate as to when I might get my car back. NO ONE ANSWERS THE PHONES OR CALLS BACK!!! Threw me and my mother out ! Dropped key in window and told us to leave because I asked what was being done to my car... Really? If you want to deal with belligerent, rude people who act like they are doing you a huge favor to even look at you then this is the place to go. It should not be called the "Service department" is really little people may approach ... read more
Business response:
Hello, Thank you for stopping by the Service Department at All Star Hyundai and taking the time to bring this situation to our attention. We take your feedback very seriously and would appreciate the opportunity to hear more about the level of customer service provided. Would you mind reaching out to our team directly about your experience at your convenience? Customer Relations Manager reviews@allstarautomotive.com
I am super satisfied Aaron Hilliard is hands down the best . He was very professional, he kept me informed step by step of what was going on and to top it off he delivered my truck to my job 😃. I will definitely recommend anyone I know to contact Mr. Hilliard when interested in buying a car. I’m super excited 😝
Business response:
Thanks for sharing your satisfaction regarding working with Aaron at All Star Hyundai for your truck, Bernetta! If there is anything additional we can be of assistance with, please do not hesitate to reach out to our team.
Purchase SUV Our salesperson was Aaron Hilliard. He's the best, he has excellent customer service skills and very professional. He had another customer, but to keep us from waiting he asked another salesperson to show us around who was excellent as well. His name is Carter. The entire atmosphere was very positive. We got there about 12:30pm and we were finished before 4:30pm. Thank you Aaron Hilliard for being a great salesperson!! Thanks to All Star Hyundai for making my grand daughter's automobile purchase a success!
Business response:
Thank you for the kind review, Catherine! We are delighted to know that you had a great experience at our Sales Department. We hope to see you again in the near future.
Maintenance I have been trying to schedule an appointment to get my car serviced. I leave a message and I get a text to call, so I call and no answer as usual. I have purchased all my cars from your location over the years and have done all my maintenance with you, you have lost a customer now because of the terrible maintenance operations management, I am going to another dealer.
Business response:
Georg, Thank you for bringing this to our attention. We would like to speak with you about your impression of our communication. Please send us an email directly so we may address your concerns and earn back any potential future business. Customer Relations Manager reviews@allstarautomotive.com
Frequently asked questions about All Star Hyundai
How is All Star Hyundai rated?
All Star Hyundai has a 4.1 star rating with 1,767 reviews.
When is All Star Hyundai open?
All Star Hyundai is closed now. It will open at 9:00 a.m.
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