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All Star Hyundai
- Car Dealers
- Baton Rouge, LA
About this business
If you re looking for America's Best Warranty, then you'll find it at All Star Hyundai of Baton Rouge. We combine unsurpassed customer service with a diverse lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have New, Certified, and Pre-Owned vehicles to meet any needs on our lot. After choosing your perfect vehicle, our finance team will build you a personalized lease or loan deal. We also offer a full Hyundai Service Center, making us your one stop auto shop destinatio... read more
Location details
10313 Airline Hwy, Baton Rouge, LA, 70816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
No complaints here !!! Searched all over for a Hampton Grey Sonata and found one in transit. The purchase was quick and smooth. The hour drive was worth it. Thanks for everything Rodney.
Business response:
Felicia, thanks for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new Hampton Grey Sonata, and should you ever have any questions, please don't hesitate to ask us at All Star Hyundai.
(Service-less ) Horrible! Rude. Refused to do recalls on my vehicle, would not communicate as to when I might get my car back. NO ONE ANSWERS THE PHONES OR CALLS BACK!!! Threw me and my mother out ! Dropped key in window and told us to leave because I asked what was being done to my car... Really? If you want to deal with belligerent, rude people who act like they are doing you a huge favor to even look at you then this is the place to go. It should not be called the "Service department" is really little people may approach ... read more
Business response:
Hello, Thank you for stopping by the Service Department at All Star Hyundai and taking the time to bring this situation to our attention. We take your feedback very seriously and would appreciate the opportunity to hear more about the level of customer service provided. Would you mind reaching out to our team directly about your experience at your convenience? Customer Relations Manager reviews@allstarautomotive.com
I am super satisfied Aaron Hilliard is hands down the best . He was very professional, he kept me informed step by step of what was going on and to top it off he delivered my truck to my job 😃. I will definitely recommend anyone I know to contact Mr. Hilliard when interested in buying a car. I’m super excited 😝
Business response:
Thanks for sharing your satisfaction regarding working with Aaron at All Star Hyundai for your truck, Bernetta! If there is anything additional we can be of assistance with, please do not hesitate to reach out to our team.
Purchase SUV Our salesperson was Aaron Hilliard. He's the best, he has excellent customer service skills and very professional. He had another customer, but to keep us from waiting he asked another salesperson to show us around who was excellent as well. His name is Carter. The entire atmosphere was very positive. We got there about 12:30pm and we were finished before 4:30pm. Thank you Aaron Hilliard for being a great salesperson!! Thanks to All Star Hyundai for making my grand daughter's automobile purchase a success!
Business response:
Thank you for the kind review, Catherine! We are delighted to know that you had a great experience at our Sales Department. We hope to see you again in the near future.
Maintenance I have been trying to schedule an appointment to get my car serviced. I leave a message and I get a text to call, so I call and no answer as usual. I have purchased all my cars from your location over the years and have done all my maintenance with you, you have lost a customer now because of the terrible maintenance operations management, I am going to another dealer.
Business response:
Georg, Thank you for bringing this to our attention. We would like to speak with you about your impression of our communication. Please send us an email directly so we may address your concerns and earn back any potential future business. Customer Relations Manager reviews@allstarautomotive.com
All day, never touched my car. had an appt, drop car off the night before; no one called me all day. I tried calling them; they were too busy to answer and never called back. 15 minutes before closing I finally get through and told no one was able to look at my car.
Business response:
Gyro, thank you for bringing this to my attention. We would appreciate the opportunity to speak with you to address your feedback further. Can you please email us at a time that is convenient for you? Best, Customer Relations Manager, reviews@allstarautomotive.com
Nearly got in a bad accident due to bad repair I am livid. Today I was almost involved in a serious car accident because of the shoddy work done by their service department. Here is my entire ordeal. Months ago, I went through the warranty process to get a new engine after my car started burning too much oil. It took nearly 6 months, but finally they signed off. I took my car in and it sat on their lot for over a month while waiting in line to get repaired. I was okay with that because they provided me with a loaner car (I w... read more
Business response:
Hi Amber, We are sorry to hear about your experience with our Service Department. We would like to discuss this further with you. Please contact us at your earliest convenience. We look forward to hearing from you. Best, Customer Relations Manager
Bait and Switch - DO NOT TRUST THEM! I'm very upset at this dealer. After finding a Civic online, my son was excited about checking it out. He asked me to come with him, so I told him I would. I live in New Orleans, so before I drove 1.5 hrs to see the car with him I asked him to call and make sure the car was there. He did and they told him it was. But, when we got there an hour and a half later the salesperson said they didn't have it and asked if we'd like to see anything else. A manager confirmed the car wasn't there and... read more
Business response:
Marc, We would like to apologize for your negative experience and for any miscommunication that may have occurred. We would greatly appreciate the opportunity to connect with you directly to address your concerns. Would you mind providing us your contact information at reviews@allstarautomotive.com? Best, Customer Relations Manager reviews@allstarautomotive.com
Fabulous Service and a Great Deal on My New Car!!! Wow! Will definitely be back to buy my next car from Mr. Dilorenzo and will be recommending him to my friends and family as well. I had no appointment and just showed up on a busy Saturday morning. I was greeted outside by a very friendly associate. Let me emphasize here that he was not in the least bit pushy like your stereotypical car salesman. Joey was very knowledgeable about every single model I asked about (and let me also say I walked in having no clue what I wanted),... read more
Business response:
Seneca, thank you for the positive feedback! We are delighted to know that you had a 5-star car buying experience with us and with the help of Joey who provided great customer service. We are also glad to know that you got a good deal with us and we hope that you will continue to choose us in the future. Enjoy your car!
Frequently asked questions about All Star Hyundai
How is All Star Hyundai rated?
All Star Hyundai has a 4.1 star rating with 1,728 reviews.
When is All Star Hyundai open?
All Star Hyundai is closed now. It will open at 9:00 a.m.
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