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If you re looking for America's Best Warranty, then you'll find it at All Star Hyundai of Baton Rouge. We combine unsurpassed customer service with a diverse lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have New, Certified, and Pre-Owned vehicles to meet any needs on our lot. After choosing your perfect vehicle, our finance team will build you a personalized lease or loan deal. We also offer a full Hyundai Service Center, making us your one stop auto shop destinatio... read more
10313 Airline Hwy, Baton Rouge, LA, 70816, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Failed HMA promotion of FREE $50 Gift card I made an appointment and went to the dealership to have a test drive last Saturday, but I couldn’t get a service after waiting for almost an hour. I don’t know the exact reason why, but I clearly noticed that I was not given any priority based neither on the “appointment” nor the first-come-first-serve basis. I just assume that it’s because I gave a FREE $50 gift card promotion coupon to a salesperson. I currently have a 2008 Honda Odyssey that I am planning to replace within a yea... read more
Business response:
Hello, We are sorry to see you felt your visit to test drive a vehicle with us did not meet your expectations. Please reach out to us directly to discuss further your experience and your concerns. Your feedback is important to us and we hope to use it to improve any future visits. Thank you for your time. Best, Customer Relations Manager reviews@allstarautomotive.com
Ignore the pretty tire sidewalls on used cars Bought a 2018 Hyundai Elantra with 32000 miles. Brought tires to attention at time of purchase, and was told to bring to the attention of amservice manager when returning for first oil change. Service.manager told me I was concerned over nothing, the tires were fine. 2 weeks later, sidewall of passenger front blows due to excessive dry rot.. spent $124 to replace at Ross tire in Central. Took receipt to used car manager, result was my bad luck. A week later, driver side rear tire... read more
Business response:
Bob, We regret to learn you felt disappointed in regards to any inconveniences related to the tires of your Hyundai Elantra. Your concerns are important to us and we would like to review them in detail. At your earliest convenience, will you please reach out to us directly? We look forward to connecting with you. Best, Customer Relations Manager reviews@allstarautomotive.com
Horrible Horrible Dealership If you want good service from management down, do not buy a vehicle from here. This was the worst experience I ever had purchasing a new vehicle. Too many reasons to explain how bad this place is.... The manager is horrible, after I bought my vehicle and had a blown engine 3 weeks later, no one cared and no one would return my calls. This was a horrible place I chose to spend my hard earned money. If you are fine with signing papers then, everyone turning their back on you after, then this is the... read more
Business response:
I am truly sorry you feel this way, and sorry you had engine failure too. Please call or text me at your earliest convenience. Thank you! Ed Doyle General Manager Cell: (225) 268-4247
Bad CR and followup Purchased used car w/ applied dealer warranty. Had to spent more than $1k before my 1st note. They were suppose to reimburse me, but has failed to do so. 100 plus inspection is a joke. They put me & my son at risk in an unsafe vehicle. I trusted their shop but 2nd opinions showed otherwise. CHECK before you sign, their cooperation is over afterwards.
Business response:
Hello, I am sorry to learn of any service that may have led to your distrust and would like the opportunity to speak with you about the matter. Would you please reach out to me at your earliest convenience? Sincerely, Reputation Manager Reviews@allstarautomotive.com (225) 930-4147
Bad CR and followup Purchased used car w/ applied dealer warranty. Had to spent more than $1k before my 1st note. They were suppose to reimburse me, but has failed to do so. 100 plus inspection is a joke. They put me & my son at risk in an unsafe vehicle. I trusted their shop but 2nd opinions showed otherwise. CHECK before you sign, their cooperation is over afterwards.
Business response:
Hello, I am sorry to learn of any service that may have led to your distrust and would like the opportunity to speak with you about the matter. Would you please reach out to me at your earliest convenience? Sincerely, Reputation Manager Reviews@allstarautomotive.com (225) 930-4147
New Purchase All Star Hyundai of Baton Rouge is a top notch dealership. I had a great experience with the purchase of a 2018 Hyundai Ionic Limited hybrid. I first went to the website and inquired about the Ionic via a link. I was contacted promptly by email. I first contacted the sales manager Thomas Wyant Jr about the price and he quoted me a fair market price for the vehicle. I then spoke to him over the phone and he was very friendly and helpful. He then put me in contact with Larry Sykes, the salesman. Larry was also ver... read more
Business response:
Thanks for the amazing review, David! We will be sure to thank Thomas and Larry for giving you such top-notch service. Let us know if there is anything else we can help you with. Congrats on the purchase of your new vehicle and we look forward to your next visit!
My other car was totaled so I needed another car Rodney Herbert was excellent and finding me a car plus it didn’t take long @ all this is my third car from him I would recommend anyone 2 get a car from him
Business response:
Thank you for taking the time to leave us a five-star rating and great review. We are sorry to hear about your car but we are happy to know we were able to help you. It is great that Rodney was excellent in helping you find your car and that you have been a loyal customer. We hope that you will continue to visit us in the future! Have a good day!
Excellent customer service,I recommend this dealer It was a great experience. Excellent customer service from the manager and the sales person Mr Thomas Powers. If you are looking for a car, I recommend this dealer.
Business response:
Hi Lilliam, We enjoyed working with you and we will share your feedback with Thomas. Congrats on your car and thanks for the recommendation!
Class The whole experience was great from the salesman, Jude to the financing.
Business response:
Robyn, we love hearing about customers that have a great experience at All Star Hyundai, and we are glad you are one of them! Congratulations on the purchase of your new vehicle, and welcome to the All Star Family!
All Star Hyundai has a 4.1 star rating with 1,728 reviews.
All Star Hyundai is closed now. It will open at 9:00 a.m.
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