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All Star Hyundai
- Car Dealers
- Baton Rouge, LA
About this business
If you re looking for America's Best Warranty, then you'll find it at All Star Hyundai of Baton Rouge. We combine unsurpassed customer service with a diverse lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have New, Certified, and Pre-Owned vehicles to meet any needs on our lot. After choosing your perfect vehicle, our finance team will build you a personalized lease or loan deal. We also offer a full Hyundai Service Center, making us your one stop auto shop destinatio... read more
Location details
10313 Airline Hwy, Baton Rouge, LA, 70816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
All day, never touched my car. had an appt, drop car off the night before; no one called me all day. I tried calling them; they were too busy to answer and never called back. 15 minutes before closing I finally get through and told no one was able to look at my car.
Business response:
Gyro, thank you for bringing this to my attention. We would appreciate the opportunity to speak with you to address your feedback further. Can you please email us at a time that is convenient for you? Best, Customer Relations Manager, reviews@allstarautomotive.com
Professional, honest and courteous. See Rodney Hebert for a great experience.
Business response:
Thanks for the great feedback with Rodney, David! We appreciate your business and look forward to working with you again in the future.
RecommendedI highly recommend going to see Rodney at Allstar Hyundai. He is hands down the best sales associate we’ve had at any dealership. We purchased a new vehicle this year but didn’t get a chance to work with him and ended up having a very bad experience. After speaking with Ed Doyle about what happened, him and his team at Allstar Hyundai went above and beyond to make sure my concerns were heard and that my vehicle was properly serviced. Down the road when we are ready to purchase another vehicle, we will definitely be returning... read more
Business response:
Thank you for the amazing review, Heather! We are so happy to see that Rodney and Ed each exceeded your expectations and turned your experience around. If we can be of further service, please be sure to let us know.
I saw the car on website and checked off that I was interested. Received email with personal contact of sales manager. He answered and was not physically at the business so he had Robert call me immediately. This all happened very fast. Robert showed me the car within the hour and rode with me to show it to our son. We finalized the deal the next business day. Seamless process. Awesome experience. Great Vehicle! Professional Service!
Business response:
Thank you for the great review! We are happy to see that Robert's communicative and attentive service made your visit go so smoothly. Congratulations on your purchase; we look forward to working with you again.
All Star Hyundai of Baton Rouge has the WORST customer service I’ve ever experienced. I dropped my car off at 2:30. An associate told me they would contact me when my car is ready. Why I passed by the dealership and they were CLOSED? No one called me to inform me on ANYTHING regarding my vehicle. I called to see what is really going on with my car and nobody has any answers because “the service department is closed”, so I can’t talk to anyone until MONDAY!!!!! When I say I am LIVID! This is the THIRD incident I’ve had with t... read more
Business response:
Jalyn, It's unfortunate to learn of your disappointment with any level of communication that did not exceed your expectations regarding your recent Service experience. Your satisfaction is important to us and I would like to connect with you to remedy your concerns. Please contact us when you have a moment. Thank you. Best, Customer Relations Manager reviews@allstarautomotive.com
Nearly got in a bad accident due to bad repair I am livid. Today I was almost involved in a serious car accident because of the shoddy work done by their service department. Here is my entire ordeal. Months ago, I went through the warranty process to get a new engine after my car started burning too much oil. It took nearly 6 months, but finally they signed off. I took my car in and it sat on their lot for over a month while waiting in line to get repaired. I was okay with that because they provided me with a loaner car (I w... read more
Business response:
Hi Amber, We are sorry to hear about your experience with our Service Department. We would like to discuss this further with you. Please contact us at your earliest convenience. We look forward to hearing from you. Best, Customer Relations Manager
I went into All Star Hyundai one Friday morning to check out a used 2017 Santa Fe that they had on their lot. My wife found it online and loved it. She asked me to go take a look at it. As soon as I pulled into the parking lot, Larry Sykes walked up to me and greeted me. He was very welcoming and friendly. I let him know what I was there for and within 2 minutes had the Santa Fe brought around for me to look at. It was immaculate and drove like a dream. I decided to buy it for my wife who has made many sacrifices for our fam... read more
Business response:
Hi Ryan, thank you for sharing your experience with us. Congratulations to your wife on her new Santa Fe! We can't wait to share your kind words with Larry and our team. We truly appreciate your business and are here anytime you need help.
well my car is in the shop now took it this morning so I'm just praying they fix the recalled part, but through it all I've been there three times and they are really nice people, wouldn't take my car anywhere else
Business response:
Thank you for the positive feedback and recommendation, Yvonne! We truly value your business and we are always here to help!
The cars are be driven by Management and the inside of the cars I look at was dirty. I didn’t want to touch the inside. The salesperson was not interested in selling cars.
Business response:
Dana, We take your feedback seriously and would appreciate the opportunity to address all of your concerns further. Please reach out to us at your earliest convenience to discuss your situation. We hope to hear from you soon. Best, Customer Relations Manager reviews@allstarautomotive.com
Frequently asked questions about All Star Hyundai
How is All Star Hyundai rated?
All Star Hyundai has a 4.1 star rating with 1,767 reviews.
When is All Star Hyundai open?
All Star Hyundai is closed now. It will open at 9:00 a.m.
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