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All Star Automotive Group
- Car Dealers
- Baton Rouge, LA
About this business
All Star Automotive Group Used Cars sells pre-owned vehicles from some of the best and most respected automotive brands. Visit us today to find a high-quality used car, van, truck, SUV, or crossover at an excellent price! Shop our inventory of used cars near Baton Rouge online now.
Location details
13000 Florida Boulevard, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Really have nothing nice to say after how they treated me yesterday. After 2 years of bringing my car here.
Me and my mother bought my 18-year-old son a car , a pre-owned Hyundai 2014 from All Star Toyota in Baton Rouge Louisiana on airline highway. The seller was JR. After a little over three weeks my son was driving on the interstate and his car stalled he almost got hurt and some nice people helped him push his car off the interstate , we had to call a tow truck . When it made it to their lot it started but was making a very loud noise then eventually they said it wouldn't start at all. Speaking to JR and Sam the manager we got... read more
Business response:
****** thank you for taking the time to share your experience with us. We are saddened to learn of these troubles and would love the opportunity to discuss your concerns. Please reach out to us at your earliest convenience at *******@allstarautomotive.com We look forward to hearing from you. Thanks,
I had a very unprofessional & unproductive experience. Saturday 4/24/21 I left my vehicle for a service request & was told that my part had been ordered & would be in within two days. Wednesday 4/28/21 I called the dealership myself because I hadn't been contacted only to find out that the part for my vehicle was on back order. I've been Lyfting to work & got a ride from my coworker home spending unnecessary money. I have small school children as well. The broken part was taken off my vehicle per my request so I could drive ... read more
i have a 4runner. i did not purchase from all star but i have had all service done here, my vehicle now has 37xxx miles on it. one day some abs/brake/and multi terrian lights came on, on my dash and i went to all star and also snapped photos of the lights. when i arrived Kelly ****** stated she would see what codes are being shown and that they may not show if the lights arent presently on. after leaving my truck there all day for a diagnoses, she claimed there was no codes shown and that there was nothing going on. my truck... read more
Fraudulent charges ($234.08) for service repairs not performed on my Hyundai Santa Fe Sport while in their Service Dept Possession. I dropped my vehicle off on 2/14/21 to the All Star Service Dept for transmission issues after hitting a deer with my car. For Two weeks myself and my boyfriend got numerous conflicting information as to the diagnosing of my transmission from ** ***** the GM and **** ***** the Service Mgr. After numerous issues on March 6, 2021, I went to the dealership to pick up my vehicle due to the fact tha... read more
Another bad experience at the dealership with my 2015 Genesis. I didn't write a review the last time because the service manager comped the service. Today is different... The service manager, Rene, admitted they dropped the ball. I was at the dealership 3.5 hours this morning to get an oil change, tire rotation, battery check and air filter. Before I left the dealership I had visible caution âšï�� lights displayed. I was told that it was because the air in the tires were low when I arrived. The representative stated when... read more
Business response:
******** We take your feedback very seriously, and I would appreciate the opportunity to address all of your concerns further. Please reach out to us at a time that is convenient for you. Best Regards, Customer Relations Manager *******@allstarautomotive.com
I would give 0 if I could. Since I've bought the truck the service department has been atrocious. I go every 5,000 miles and ask "please perform the scheduled maintenance" which the service department should know what services are needed for what mileage and it should include balancing and rotating the tires every 5,000 miles. After an alignment 4 months ago all 4 tires began to wear unevenly in the outside. That can only be a result of improper air (something they are supposed to do every 5,000 miles), out of alignment (sho... read more
We found this dealership online while searching for a specific interior/exterior color combination of a Toyota Land Cruiser. Since we live 10+ hours from the dealership, so we were unable to travel to the dealership. We have purchased a couple other vehicles and used a transport company, so we are familiar with the process and were not scared about it being an unconventional method. Their online price was $79,888. We called and spoke with a salesman name JR. We offered $77,500, requested to include all-weather mats and remov... read more
Frequently asked questions about All Star Automotive Group
How is All Star Automotive Group rated?
All Star Automotive Group has a 3.9 star rating with 6,379 reviews.
When is All Star Automotive Group open?
All Star Automotive Group is closed now. It will open at 9:00 a.m.
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