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All American Ford Commerical Truck Center

3.9

About this business

Location details

633 route 17 south, Paramus, NJ, 07652, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.9332 reviews
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Katie McGovern's profile image
Katie McGovern 
7 years ago

You call and leave messages to try to contact people and no one ever calls back. They’re rude and it’s an endless game of speak to this department or this person. All they ever do is pass the buck around in hopes you get fed up and tired of it. Shop elsewhere. Save yourself time and frustration. All America is a bunch of crooks. 

Julie VandenBurg Harty's profile image
Julie VandenBurg Harty 
7 years ago

Terrible Customer Service! My son purchased a truck from All American Ford in Late June 2016 when they were in Kingston NY and purchased the extended warranty. In April 2018 he upgraded and traded in his truck at a different dealership and contacted the warranty company and all American Ford and was assured he would receive his refund for the remaining time of the warranty. He was told on May 22 that he would receive the check in 4-6 weeks, it is now over 10 weeks. He calls and leaves messages but no one bothers to call him ... read more

Chrissy McCormack's profile image
Chrissy McCormack 
7 years ago

this place is the worst! terrible customer service. They told us we needed new tires after our car was 2 yrs old and 28K miles... they completely hosed us! Do not go here! 

Lorraine Schoenleber-Lepori's profile image
Lorraine Schoenleber-Lepori 
7 years ago

Bought a used 2012 Ford Fiesta for my son to take to college we have had nothing but problems since we bought it. First the salesman tell us we have a warranty but when we sign the papers they say we don’t, then we are told they changed the oil and they checked the fluids again found out from our mechanic that was not true. So far this car has costed us over 1000.00 to fix. I would never buy another car from them or suggest to anyone to buy from them. 

Alicia Grossberg's profile image
Alicia Grossberg 
7 years ago

Hated this dealership! They do not care about a sale so dont waste your time. I went to return a lease that was originally through them hoping to upgrade. Didn't happen and got much better deals at other dealerships. They lost a loyalty ford family 

Rebecca Rose's profile image
Rebecca Rose 
7 years ago

Had a great experience! Alex K was very helpful & knowledgeable! Would come back again! Thanks again! :) 

Vanu QA's profile image
Vanu QA 
7 years ago

I want to say thank you to David Campos. Great sales rep because he helped me a lot and I got a great deal. I'm a tough person and he has a lot of patience. I really appreciated his patience and his time. I went to different dealers and they either make you wait or they don't want to give you a good deal to match your budget. Highly recommend this guy! 

William J. Berenbroick's profile image
William J. Berenbroick 
7 years ago

WORST customer service dealing with airbag recall...simple question was how long is the wait list to get a rental vehicle which Ford promised in the recall letter I got. Service department person named Jason decided the appropriate thing to do was simply to hang up on me. He shouldn’t be allowed to answer a phone. If you are considering buying a Ford product and anticipate you will ever need service this is not the place to go because there are plenty of other dealerships that might actually value your business enough to at ... read more

Ronald Owens's profile image
Ronald Owens 
7 years ago

Very good experiment with all American Ford and salesman Alex you’re too 

Frequently asked questions about All American Ford Commerical Truck Center

How is All American Ford Commerical Truck Center rated?

All American Ford Commerical Truck Center has a 3.9 star rating with 332 reviews. 

When is All American Ford Commerical Truck Center open?

All American Ford Commerical Truck Center is closed now. It will open tomorrow at 9:00 a.m. 

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