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Alexandra House
- Wellness
- Birmingham
About this business
Location details
Hillborough Rd, Olton, Solihull, Birmingham, B27 6PF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Alex House is such a warm friendly home. The staff are helpful, caring, compassionate and very professional. I am so happy that they are taking excellent care of my mother and she is very happy there. The staff (both carers and management) are busy but they always have time to have a chat with relatives especially if there are concerns and these are dealt with quickly and efficiently. I would definitely recommend Alexandra House to anyone looking to find a lovely place and brilliant staff to care for your loved one.
Alex House is such a warm friendly home. The staff are helpful, caring, compassionate and very professional. I am so happy that they are taking excellent care of my mother and she is very happy there. The staff (both carers and management) are busy but they always have time to have a chat with relatives especially if there are concerns and these are dealt with quickly and efficiently. I would definitely recommend Alexandra House to anyone looking to find a lovely place and brilliant staff to care for your loved one.
Absolutely horrified at the state of this “care home” I do not even know where to begin…. From the residents being able to leave the building freely (refuse to lock doors despite advertising as a Dementia care home) to staff sat colouring at their own leisure in the conservatory, to the inadequate safeguarding & all the way through to the shockingly poor management. The general lack of care for residents is astounding, staff on their phones ignoring those calling for help, poor communication from staff to relatives. However ... read more
Does you loved one have Dementia? Are you looking for a safe environment for your loved one? Do you want to watch your relative who was previously high spirited deteriorate in weight and personality and be in bed for months? Do you want your loved one to be able to leave the premises alone at any given time of day or night due to their being no lock on the front door? Would you like your loved one to be looked after by staff who are constantly looking at their phones, chatting to each other and colouring in sitting in the co... read more
Frequently asked questions about Alexandra House
How is Alexandra House rated?
Alexandra House has a 2.6 star rating with 10 reviews.
When is Alexandra House open?
Alexandra House is open now. It will close at 6:00 p.m.
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