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Al Serra Fast Lane

4.1

About this business

Location details

6201 Saginaw Rd, Grand Blanc, MI, 48439, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.1730 reviews
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Dulcey Miller's profile image
Dulcey Miller 
recommend  Recommended
4 years ago

Mark went above and beyond for me to get the car I have looking for! they even delivered it to me an 1 1/2 hour away!!!! I would definitely recommend them! Dulcey 

Carl Gagne's profile image
Carl Gagne 
recommend  Recommended
4 years ago

Friendly sales people. Efficient. 

Business response:

Thank you, Carl! 🙂 

Darren Thomas's profile image
Darren Thomas 
4 years ago

Asked if I could get my rear differential oil checked service writer told me no it needed serviced, I said how do you know? Writer stated you have 130.000 miles on your vehicle! So I said never mind. 5 minutes later service writer said he asked the tech he said it would be 70.00, I replied just to pull out a plug and stick your finger in the hole to check the level forget it! I had the fluid changed with new bearings,seals and complete rear brakes replaced less then a year ago. I was a ASE master tech for 40 years, I have ne... read more

Business response:

Hi Darren, thank you for your feedback and sorry for the poor experience. Your comments have been forwarded to our Service Director. 

Brandon Stanley's profile image
Brandon Stanley 
recommend  Recommended
4 years ago

Scott Newhart was great, and was patient with me during the process until I was finally able to take delivery of my car. Very nice, and answered all my questions. Couldn’t have asked for a better experience! 

Business response:

Thank you Brandon for your recommendation! 

Amy McMillan's profile image
Amy McMillan 
4 years ago

I had the most awful experience at Al Serra while working with a certain individual . Not only was she incredibly unprofessional, but once she “made the deal” I basically no longer existed. She ignored my attempts at reaching out to her and when she did respond, she was very nasty to me. Prior to this, I received texts and calls from her at ALL HOURS OF THE DAY trying to get the deal done. What should have been a short interaction, turned into me waiting 2 months to receive the title of my vehicle. I can understand that ther... read more

Candy Wilson's profile image
Candy Wilson 
recommend  Recommended
4 years ago

Randy was Amazing!! I knew exactly what I wanted.. went thru two other dealerships that could not come up with my vehicle.. Randy sent someone all the way to Alpena to get me my jeep. And delivered it to me at work. And gave me a better price then the other two !! He went above and beyond!! I couldn't be happier!! Thank You Randy !! 

Business response:

Thank you Candy for the excellent review! Enjoy your new Jeep!!🙂 

Mike Jody Ketter Hamilton's profile image
Mike Jody Ketter Hamilton 
recommend  Recommended
4 years ago

Friendly staff in the work gets done on time. 

Business response:

Thank you for your recommendation! 

Mary Andrews's profile image
Mary Andrews 
recommend  Recommended
4 years ago

Fair pricing, courteous, and professional sales person. 

Business response:

Thank you, Mary! 

Beverly Bryk's profile image
Beverly Bryk 
recommend  Recommended
4 years ago

Gave me the deal I wanted with no hassle. Very happy customer! 

Business response:

Thank you, Beverly! 🙂 

Frequently asked questions about Al Serra Fast Lane

How is Al Serra Fast Lane rated?

Al Serra Fast Lane has a 4.1 star rating with 730 reviews. 

When is Al Serra Fast Lane open?

Al Serra Fast Lane is closed now. It will open at 8:00 a.m. 

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