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Al Serra Fast Lane

4.1

About this business

Location details

6201 Saginaw Rd, Grand Blanc, MI, 48439, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.1730 reviews
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Porsche Ann Marie Aremia's profile image
Porsche Ann Marie Aremia 
4 years ago

worst body shop I've EVER had the displeasure of working with. Not only do they straight up lie to you and waste your time, I had a hack paint job done in January that had already started peeling by October. Brought it in for them to fix under warranty and immediately brought my truck to Todd Wenzel for my other repairs. Todd Wenzel showed me that Al Serra left overspray ALL over my truck! The hood, sides, roof and all are covered in it! It's a black vehicle so I didn't see it upon pickup but Todd Wenzel had shown me to take... read more

Jeff Newton's profile image
Jeff Newton 
recommend  Recommended
4 years ago

I went in looking for used cars with a max budget. Wound up with a Chevy Cruze that was only $1000 out of my budget but with great mileage. They also were able to work with me on my trade in. The trade in value actually brought my purchase back into my budget. I drove away in a new used car and I could not be happier. They know how to build lifetime relationships. My wife and I will be in the market for a new vehicle in the near future, and they will definitely be my first choice. 

Business response:

Thank you Jeff for the terrific review and your recommendation! 

Christina Arnold's profile image
Christina Arnold 
recommend  Recommended
4 years ago

Great service, great prices, hardworking salespeople! 

Business response:

Thank you, Christina! 

Melissa Yell's profile image
Melissa Yell 
recommend  Recommended
4 years ago

Brad Hammond was a great salesman. Highly recommended. 

Deb Edwards's profile image
Deb Edwards 
recommend  Recommended
4 years ago

A big shout out to the Al Serra Body Shop for a spectacular job on my 2011 Honda Accord!! Poor thing was beat up by a deer and they made her look like new!! She hasn’t looked this good in years! They even re-pin-stripped the other side to match and cleaned her inside and out. Excellent service!! Thanks for turning a bad accident onto a good outcome. 

Business response:

Thank you Deb for the excellent review! 🙂 

Suzanne Becker Sims's profile image
Suzanne Becker Sims 
recommend  Recommended
4 years ago

Kristopher Helms was such a great help with my new Acadia. I love it and will recommend to all our friends. 

Business response:

Thank you Suzanne for your recommendation! 🙂 

Robert Leiendecker's profile image
Robert Leiendecker 
recommend  Recommended
4 years ago

Just purchased a Pacifica from Al Serra. They handled the transaction very well. Very professional team. 

Business response:

Thank you Robert for your recommendation! 

Alex Cripps's profile image
Alex Cripps 
4 years ago

I had my truck in for a warranty repair, the technician that worked on it did a poor job in quality. There were wires left out of the harnesses, random zip ties and overall disregard for the customer. I had to have it towed back because the repair work done caused a fire in my truck. After getting it back the second time, my stabilitrac light is on as well as ABS light. Neither of these lights were on when I dropped it off either time. Its also saying i need to service the par assist, which is causing the resr camera not to ... read more

Business response:

Hi Alex, thank you for your feedback and sorry for your experience. Your comments have been forwarded to our Service Director. 

Doug Benvenuti's profile image
Doug Benvenuti 
recommend  Recommended
4 years ago

Tony Naylor made me feel like a friend was helping me good price he went out of his way to accommodate me on my purchase of my vehicle . No pressure salesperson The loan person was great also . I also sawTony help a person in desperate situation and he took care of her so well . The persona of everyone seems happy and friendly I definitely will recommend this dealership for a car as they did for me . 

Business response:

Thank you Doug for the terrific review and your recommendation! 

Frequently asked questions about Al Serra Fast Lane

How is Al Serra Fast Lane rated?

Al Serra Fast Lane has a 4.1 star rating with 730 reviews. 

When is Al Serra Fast Lane open?

Al Serra Fast Lane is open now. It will close at 8:00 p.m.  

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