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Al Serra Fast Lane

4.1

About this business

Location details

6201 Saginaw Rd, Grand Blanc, MI, 48439, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.1730 reviews
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Margo McCloud VanHove's profile image
Margo McCloud VanHove 
recommend  Recommended
5 years ago

My sales person was amazing and accommodating. All I had to do was sign and drive away. 

Rebecca Johnson Shedrick's profile image
Rebecca Johnson Shedrick 
recommend  Recommended
5 years ago

My Sales Associste was Anthony Naylor I received excellent service he made my Purchasing experience stress free. It was a different experience due to Covid regulations in place even with that it went very smoothly. If you are in a market for a new vechile give Anthony Naylor a call at Al Serra you won't regret it. 

Business response:

Thank you Rebecca for the great review and your recommendation! Enjoy your new Cadillac!! 🙂 

Terry Freeman's profile image
Terry Freeman 
recommend  Recommended
5 years ago

Very knowledgeable, friendly, concerned about their customers 

Business response:

Thank you, Terry! 

Vince Goff's profile image
Vince Goff 
recommend  Recommended
5 years ago

Tim Edwards is our salesman we just recently picked up our second car from him first one was a GMC terrain And now we just purchased a 2020 Buick envision. No pressure excellent advice during this unprecedented time. If you need a car Tim Edwards. 

Business response:

Thank you Vince for your recommendation! 

Rachel Mushlock's profile image
Rachel Mushlock 
5 years ago

DO NOT GO TO CHEVY BODY SHOP AT AL SERRA. My car has been there for a week now and they didn’t even know it was there until I called this morning to get an update on my vehicle! Not to mention, it’s there to get the repairs from last year fixed because someone clearly didn’t do their job right the first time. I’m very upset how this could happen. Unfortunately I had to use their body shop since it was THEIR mistakes. It’s all about money rather than helping their clients. Very unfortunate after giving them the benefit of the... read more

Business response:

Hi Rachel, sorry for the bad experience on both accounts. Your review has been forwarded to Pete Palm, our Body Shop Manager. 

Laurie Erwin-Peto's profile image
Laurie Erwin-Peto 
recommend  Recommended
5 years ago

I worked with David Garr. He was very professional and gave my superior customer service. He was very knowledgeable about the variety of Ram Trucks and all the options that each model did or didn’t have available on them. I would highly recommend my friends and family members to not only go to Al Serra for their vehicle needs but to ask for David Garr as well. Thank you. Laurie Peto 

Business response:

Thank you Laurie for the excellent review and your recommendation! 🙂 

Sean Cummings's profile image
Sean Cummings 
recommend  Recommended
5 years ago

Brad was upfront and very honest about the 2011 jeep I purchased. Even though they were busy today, he made the process as smooth as it could be in these strange times. Im very pleased with today's experience. 

Business response:

Thank you, Sean! 

Robert Eppinger's profile image
Robert Eppinger 
recommend  Recommended
5 years ago

Very good salesman. Took care of everything l asked. Got pretty much what l wanted out of my trade vehicle 

Business response:

Thank you, Robert! 

Dianna Curtis Crampton's profile image
Dianna Curtis Crampton 
5 years ago

because I keep getting text messages from them and I don't even and have never went there. I have requested it to stop. but they just keep sending them. How annoying. VERY VERY ANNOYING. 

Business response:

Hi Dianna, sorry for the inconvenience. Someone may be texting the wrong number accidentally. Feel free to send the number that is texting you and the content to cx@alserra.com and we will take care of it. Thank you. 

Frequently asked questions about Al Serra Fast Lane

How is Al Serra Fast Lane rated?

Al Serra Fast Lane has a 4.1 star rating with 730 reviews. 

When is Al Serra Fast Lane open?

Al Serra Fast Lane is closed now. It will open at 8:00 a.m. 

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