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Airport Marina Ford

4.2

About this business

Location details

5880 W Centinela Ave, Los Angeles, CA, 90045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.22,870 reviews
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Eric Turner's profile image
Eric Turner 
recommend  Recommended
6 years ago

Service was quick and service advisor was excellent! 

Winston Lyde's profile image
Winston Lyde 
recommend  Recommended
6 years ago

the expert service is the best. 

Business response:

Winston, your comments keep us motivated and working hard for all our guests! If there is anything else we can do to assist you, please let us know. Take care! 

Oscar Cervantes's profile image
Oscar Cervantes 
6 years ago

😡😡😡I took my brand new truck in for a dead AC, the dealer AC tech installed incorrectly an AC sealant ruining the console and steering wheel, plus everywhere else inside both front doors and dashboard, This dealership is a scam, never apologized for the vandal tech that worked on my truck AC problem, never cleaned the truck correctly, the service manager is useless, the incompetent dealer placed an order to replace the 2 parts they damaged 2 weeks ago, the service coordinator sent my an email today asking me if I want to ... read more

Shara Tiffani's profile image
Shara Tiffani 
6 years ago
Shara Tiffani's profile image
Shara Tiffani 
6 years ago

The problem I took my car in for was not fixed. The very next day it was doing the same thing. I was told I could bring it back in but would not get a loaner car. This would be the second time that my car was kept for multiple days and I am left without one. The reason stated is due to covid. Umm the same way the cars are sanitized after and before cleaning to protect your valets and mechanics is the same thing you could do after giving customers a loaner while you fix their car. To top it off this is not the first time that... read more

Jacob Mittas's profile image
Jacob Mittas 
6 years ago

The service manager promised to finish repairing my Ford Fusion within 2-3 days, but it took 13 DAYS to finish very easy job. They didn't respect my time and I'm really upset from this level of service. they refused to repair this defect in Saturday although it was manufacturing defects like USB port and shild pump, so I was forced to come in week day. 

Business response:

Jacob, we are so disappointed to learn of this situation you have described. Please reach out to us at (310) 574-2300 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. We value your input and your business so we hope to speak with you soon. 

Sheldon I. Altfeld's profile image
Sheldon I. Altfeld 
recommend  Recommended
6 years ago

Great service, always completes whatever needs to be done in record time. Great prices and very helpful service advisors. My challenge every time I need service is to get there by 7:00 am. 

Vernon Rosado's profile image
Vernon Rosado 
recommend  Recommended
6 years ago

The team at Airport Marina Ford is Top Notch! They always put the customer first and I will always recommend them. My service advisor (Gene) has NEVER failed me, EVER!!! 

Bobbie McCray's profile image
Bobbie McCray 
recommend  Recommended
6 years ago

Ricky was very polite and courageous very helpful answered all my questions very knowledgeable my experience was very good 

Frequently asked questions about Airport Marina Ford

How is Airport Marina Ford rated?

Airport Marina Ford has a 4.2 star rating with 2,870 reviews. 

When is Airport Marina Ford open?

Airport Marina Ford is open now. It will close at 9:00 p.m. 

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