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ADT Security Services
- Home Services
- Trussville, AL
About this business
Location details
1110 N Chalkville Rd Suite 108, Trussville, AL, 35173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
They are a horrible company to do business with. ADT needs to leave them alone. They charged the wrong credit card for my 1st month of monitoring so ADT fixed that. I signed up in October 2019 and signed up for auto draft and every month including this month I have gotten a call or text that my service will be disconnected as they charged the wrong card for November, December and January. I called 2x to clear it up and still charged the wrong card. One month they had my payment sitting in limbo while I was getting delinquent... read more
This is the worst company in the World!! Avoid them at all costs. They FAILED at installing my home burglar system in November, and it's now three months later. I've had nothing but problems with my installation, my cameras, & every time they send-out a repair person, that person is "unqualified" to work on my system -- You would THINK ADT would know who they are sending out to fix multiple items and why. Also - they have NO CUSTOMER Service complaint department -- None. Avoid at all costs.
This company is horrible to deal with. I have spent HOURS on the phone being transferred between Protect your home and ADT corporate. All I wanted to do initially was move my services from one apartment to a new apartment. The new apartment is literally across the parking lot. I had an appointment scheduled for a technician to come and move my equipment and set it up in the new apartment. He never showed up. I call to find out why, and learn that my appointment was cancelled due to a reason than NO ONE could answer. Protect ... read more
First, the set-up wiring was incorrecct. The lines were mixed and not done properly. Then the magnet on one of the doors was not connected properly. Now understand, this joker, Joshua, knew when he left here there was a problem. He also told me I had 30 days, as it turns out it was only 3 days. Now I am stuck with a 3 year subscription unless I pay 700+ to get out of their system. I was without protection for 23 days.Then, if you want a contract, they don't mail you one, they email you one. They also don't carry business car... read more
Very bad practice they told me one price and charged another.
Scammers. That Visa gift card is a lie. Never got it. I should have never signed up but now I'm stuck until I pay off this contract. Otherwise I'm stuck with useless expensive equipment. If you're thinking about ADT.... stop and just go elsewhere
I received a call about a promotion deal, they equipment and everything that I asked about being included was not included and the security system did not function properly as explained. They then withdrew the 1st month bill from my account within 24 hours of installation after I called to inform them I wanted a different card placed on file for billing. I tried canceling, they tried giving me 3 months free... and adding equipment, the same equipment I thought I was receiving in the first place. I will NEVER recommend this c... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 1 star rating with 2,148 reviews.
When is ADT Security Services open?
ADT Security Services is open now. It will close at 6:00 p.m.
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